The Ministry of Electronics and Information Technology (MeitY) is extending its technological support to the Maha Kumbh in Prayagraj, scheduled from January 13 to February 26, 2025. Leveraging its Bhashini platform, the ministry is facilitating multilingual accessibility in 11 languages to enhance the experience of millions of attendees at this global spiritual congregation.
The Bhashini platform provides robust multilingual support for the ‘Digital Lost & Found Solution,’ streamlining the process of assisting pilgrims during the Maha Kumbh. Attendees can register lost or found items using voice commands in their native languages, with real-time text and voice translation facilitating smooth communication. The system is integrated with a multilingual chatbot to address visitor queries and assist with kiosk navigation. Additionally, a mobile app and kiosk system translate essential guidelines into local languages, ensuring ease of access for all. Collaboration with police authorities enables seamless real-time communication, further enhancing the efficiency and effectiveness of support services for the event.
The Kumbh Sah’AI’yak chatbot, is an AI-driven, voice-enabled assistant designed to redefine visitor assistance during the Maha Kumbh 2025. Powered by cutting-edge AI technologies such as Llama LLM, this chatbot provides real-time information and navigation support in 11 languages, including Hindi, English, and other Indian languages. By integrating with Bhashini’s language translation ecosystem, it offers a seamless, multilingual experience tailored to the diverse needs of pilgrims. The chatbot aims to enrich the Maha Kumbh experience by ensuring personalized assistance and effortless communication, leaving visitors with cherished memories of the event.