Delhi Metro – the largest operator of lifts, escalators and travelators in the Metro sector in India
The Delhi Metro Rail Corporation is organising a week-long awareness campaign on safety in using Lifts and Escalators across the Delhi Metro network. The Delhi Metro, at present is operating and maintaining 965 Lifts, 1297 escalators and 42 Travelators in its total network. The Kashmere Gate Metro station holds the distinction of having the highest number of escalators anywhere in the world in a Metro station with a record 53 escalators.
This activity, is being done as a part of the Safety Awareness Week for Lifts and Escalators is a one of a kind campaign as the Delhi Metro is the only Metro system in India organising such an awareness drive for the benefit of the passengers.
As a part of the drive, in progress from 7th to 13th April 2026, scout and guide volunteers along with DMRC staff are being deployed near lifts and escalators at some of the stations with placards to make the passengers aware about the safe use of these facilities.
In addition, Nukkad Nataks (street plays) are also being organised at select stations with high ridership to make the passengers aware about the importance of safety. Leaflets are also being distributed to passengers with important messages on the safe use of these facilities.
The focus is on educating passengers about the safe use of elevators and escalators, promoting awareness of preventive measures, and sharing the best practices for accident-free operation. Special attention is being given to accessibility, ensuring that elderly passengers and those with disabilities receive tailored guidance and support.
Some important messages pertaining to the safety of lifts and escalators are as follows:
Elevator
1. Stand clear off the doors
2. Do not keep your hands on the doors
3. Press the destination button
4. If the doors of the elevator do not open, use alarm button/intercom and wait for help
5. Do not open the doors with force
6. If there is a fire in the building, use the stairs
Escalator
1. Hold the handrail while using the escalator
2. Stand facing forward
3. Hold children firmly
4. Keep feet within yellow lines
5. Do not use the escalator when it is not working
6. Move away from the escalator after reaching the destination
7. In case of emergency, press the Emergency Stop switches located at the bottom, top & centre of the escalator
DMRC accords very high priority to the proper functioning of its lifts, escalators and travelators across the network. However, it has been noticed that sometimes accidents happen because of the lack of adequate care and precautions by the passengers. Therefore, this week-long activity has been taken up this year.
