TAAI President – Mrs. JYOTI MAYAL along with MC member Mr. Kavi Kohli and Northern Region Chairman Mr. Neeraj Malhotra, met the Civil Aviation Minister Mr. Jyotiraditya Madhavrao Scindia in New Delhi on May 9, 2023. The purpose of the visit was to update him on the challenges faced by the Travel Agents Association of India members on the refunds of GO FIRST Airlines. Refunds are made to credit shell and not in bank accounts of the agents. The Minister assured to look into the same and also agreed to include TAAI in the aviation task force, which is being setup.
Mrs. Mayal also impressed upon the Minister to have insurance cover on all tickets and also seek guarantees from airlines operating in India against airline defaults and refunds.
“We assure members that we shall be making all efforts in the matter of refunds with GoFirst Airlines,” she says.
