NEW DELHI – The National Small Industries Corporation (NSIC), on behalf of the Ministry of MSME, has signed a Letter of Intent (LOI) with Meta and the India SME Forum to strengthen digital capacity building for MSMEs across the country. The LOI was signed by Mr. Kartikeya Sinha, Director (Planning & Marketing), NSIC, Mr. Arun Srinivas, MD & Country Head, Meta, and Mr. Vinod Kumar, President, India SME Forum, in the presence of senior officials of the Ministry of MSME. The partnership will enable the rollout of an AI-powered WhatsApp chatbot to provide MSMEs with real-time guidance on government schemes, compliance, credit access, skilling, and digital onboarding. The signing coincided with the launch of the India SME Forum’s report, “The State of Digitalisation in Indian MSMEs,” based on a survey of 7,835 enterprises, highlighting the positive impact of digital adoption on business growth, and also marked one year of the Digishaastra Initiative, which has trained over 4.76 lakh entrepreneurs nationwide. This collaboration reinforces NSIC’s role in advancing MSME competitiveness, resilience and growth through technology-driven, accessible solutions aligned with the Digital India mission.
NSIC Signs LOI with Meta and India SME Forum to Boost Digital Capacity of MSMEs
