In a significant step towards enhancing retail engagement, Shri Vikas Kaushal, Chairman and Managing Director of Hindustan Petroleum Corporation Limited (HPCL), visited the Delhi Retail Region for an interactive session with channel partners. The engagement focused on strengthening collaboration and aligning retail operations with evolving customer expectations.
During the interaction, Shri Kaushal emphasized the importance of digital transformation, innovation-led growth, and customer-centric strategies in shaping the future of HPCL’s retail network. Channel partners shared valuable on-ground experiences and suggestions, fostering a collaborative exchange of ideas. The CMD also highlighted the role of socially responsible practices in building future-ready retail operations, reaffirming HPCL’s commitment to excellence and inclusivity in service delivery.
