NEW DELHI. The Capacity Building Commission on Tuesday concluded Phase-II of the Rashtriya Karmayogi Large Scale Jan Seva Programme, aimed at strengthening citizen-centric governance across the country. Designed to instil a deeper sense of Seva Bhav (spirit of service) and Svadharma (duty aligned with personal purpose) among government servants, the initiative focuses on behavioural transformation and service-oriented administration. According to a statement issued by the Ministry of Personnel, Public Grievances and Pensions, around 10.5 lakh government employees have been trained nationwide under the interactive programme.
Highlighting the outcomes of Phase-II, the Ministry said the programme has created a strong national training ecosystem, including 822 Lead Trainers and over 16,000 Master Trainers. These trainers have been equipped with facilitation skills based on adult-learning principles and activity-based methodologies, enabling them to further scale up capacity-building efforts within government departments. The initiative forms a key pillar of the broader civil services reform agenda under Mission Karmayogi, aimed at building a future-ready, accountable and responsive administrative framework.
