NEW DELHI. India has officially become the world’s third-largest domestic aviation market, with airports now handling over 5 lakh passengers daily thanks to the success of the UDAN scheme. To support this massive growth and ensure air travel remains inclusive and passenger-centric, new directives have been issued to enhance the flying experience. These include making 60% of seats free of charge, ensuring families are seated together, and providing affordable dining via UDAN Yatri Cafes alongside amenities like “Flybraries” and free Wi-Fi. Furthermore, stricter enforcement of passenger rights during delays and transparent norms for carrying specialized luggage, such as musical instruments and pets, are being implemented to prioritize traveler convenience and transparency.
