The Delhi Metro Rail Corporation (DMRC), in line with the vision of the Ministry of Housing and Urban Affairs (MoHUA), is set to introduce Integrated Last Mile Connectivity (LMC) services from metro stations to enhance passenger convenience and ensure seamless end-to-end urban mobility across the National Capital Region (NCR). The initiative is aimed at strengthening first- and last-mile access to the Delhi Metro network and addressing the growing concern of air pollution in Delhi by promoting the use of environment-friendly and efficient modes of transport.
Delhi Metro has emerged as the backbone of public transportation in the National Capital Region, catering to millions of commuters every day. While the metro network provides fast, safe and reliable mass transit, access to convenient and affordable last mile connectivity remains a critical factor in ensuring a truly end-to-end travel experience. Recognizing this need, DMRC has taken a significant step towards improving passenger convenience by integrating organized last-mile mobility services with metro operations.
In this regard, DMRC has executed a Memorandum of Understanding (MoU) with Sahkar Taxi Cooperative Ltd. (STCL), a multi-state cooperative society and a cooperative based mobility service provider operating the mobility platform branded as “Bharat Taxi”. The “Bharat Taxi” platform is an initiative of the Ministry of Cooperation, Government of India, and is designed to promote cooperative based economic models while ensuring fair and transparent service delivery.
The collaboration between DMRC and Sahkar Taxi Cooperative Ltd. aims to provide affordable, reliable and safe last mile connectivity services from DMRC metro stations through bike taxis, auto-rickshaws and cab services. These services will offer commuters multiple travel options based on distance, time, affordability and convenience, thereby reducing dependence on unorganized or informal modes of transport.
Under the proposed arrangement, Sahkar Taxi shall operate Bike taxis, Auto Rickshaws and cab services on a marketplace (aggregator) model for Last Mile Connectivity initially from 10 identified metro stations. In addition, as part of the initial pilot phase, dedicated bike taxi services shall be deployed at two metro stations, namely Millennium City Centre and Botanical Garden, by 31stJanuary 2026. The pilot deployment will help assess commuter response, operational feasibility and service effectiveness before further expansion.
A key feature of this initiative is digital integration to ensure a seamless passenger experience. The “Bharat Taxi” mobile application, available for download on Android and IOS platform, shall be integrated with the DMRC Sarthi application. Following this integration, door-to-door mobility services will be made available to DMRC commuters through a unified digital platform, allowing passengers to plan, book and access metro and lastmile services in a single journey flow.
The integration of Apps will enable passengers to identify available last mile options at metro stations, obtain fare estimates, track vehicles, and complete their journeys conveniently. This digital approach is expected to improve transparency, reduce waiting time, and enhance overall service reliability for metro commuters.
Fare rates under this initiative shall remain competitive in comparison to existing market offerings. While peak-hour pricing may apply in line with demand variations, peak-time fare surges shall be capped to ensure affordability and protect passenger interests. The fare structure is designed to strike a balance between passenger convenience and the economic sustainability of service providers.
To ensure effective dissemination of information and enhance passenger awareness, appropriate signages shall be installed at metro stations informing commuters about the availability of last mile connectivity services, booking options and service locations. These measures will help passengers make informed travel choices and improve adoption of the services.
The introduction of integrated last mile connectivity services also aligns with DMRC’s commitment towards sustainable urban transportation. Road transport is a major contributor to air pollution in the National Capital Region, and inadequate last mile connectivity often leads to increased dependence on private vehicles. By facilitating easy access to organized bike taxis, auto rickshaws, and cabs, this initiative is expected to contribute towards reducing private vehicle usage, lowering vehicular emissions, and improving overall air quality in Delhi.
Through this initiative, DMRC aims to further strengthen its role as the backbone of environmentally responsible and passenger centric urban transportation in the National Capital Region. The integrated last mile connectivity framework is expected to enhance the overall attractiveness of public transport, encourage modal shift from private vehicles to metro based travel, and support broader national objectives related to sustainability, digital integration and cooperative development.
