Delhi airport operator DIAL on Monday said it has introduced Self Baggage Drop (SBD) facility at Terminal 3 that will help reduce the waiting time for passengers at the airport. A total of 14 SBD machines, including 12 automated and two hybrids, have been installed.
SBD aims to streamline the baggage drop-off process, reduce the wait time for passengers by around 15-20 minutes and further enhance the overall airport experience. The facility can cater to up to three passengers per minute, according to the Delhi International Airport Ltd (DIAL).
Currently, domestic passengers will be able to use the facility, and it will be made available for international passengers post mandatory approvals.
Passengers can use the SBD facility through a two-step process. After generating their boarding passes and baggage tags at the Self Check-In kiosk, passengers have to tag their check-in baggage.
At the SBD facility, they will have to scan their boarding pass, declare that their luggage is free of prohibited/ dangerous items, and load their baggage onto the designated belt. Once the process is completed, the baggage will be automatically transferred to the sorting area and subsequently onto the aircraft
