Directorate General of Civil Aviation, DGCA has issued a show cause notice to Air India seeking their response for non-compliance to the provisions of the Civil Aviation Requirement, CAR. DGCA issued CAR Section-3 in 2010 to ensure appropriate protection of air travellers in case of flight disruptions and denied boardings, flight cancellations, and delays. In order to ensure compliance of passenger-centric CARs, DGCA has been carrying out inspections of scheduled domestic airlines, at various major airports since May this year. During the inspections, it was found that Air India was not complying with the provisions of the relevant CAR.
Similar inspections were carried out last year and on the ground of similar non-compliance by the airlines with the provisions of CAR, a penalty of ten lakh rupees was imposed on Air India for the violations.