Union Minister for Railways Ashwini Vaishnaw conducted an on-ground inspection at New Delhi Railway Station to review passenger facilities amid the ongoing festive rush. The Minister highlighted that over 12 lakh railway employees are working round the clock to ensure safe and timely travel. Between October 1 and 20, Indian Railways operated 4,211 special trains, serving more than one crore passengers, with another 7,800 special services planned to manage the Diwali and Chhath crowds.
Real-Time Monitoring and Passenger Convenience Measures
Vaishnaw visited key facilities including the RPF Control Room, First Aid Room, and interacted with passengers of the Patna-bound Amrit Bharat Express. He reviewed congestion management and dedicated holding areas for travelers. A central War Room at Rail Bhawan, along with similar setups across all zones, is monitoring passenger movement in real time to address congestion and emergencies swiftly. The Delhi area alone is handling an average of 4.25 lakh passengers daily, recording a significant rise from last year.
Enhanced Facilities and Inclusive Initiatives Across India
To improve the passenger experience, Indian Railways has strengthened amenities such as additional ticket counters, clean washrooms, potable water, and mobile ticketing via the M-UTS app. Initiatives like ‘Project Ayushman’ at Mysuru Station—introducing nursing rooms for mothers—and the all-women-operated Lucknow City Station showcase the Railways’ focus on inclusivity and service quality. Vaishnaw emphasized that these efforts reflect the Railways’ commitment to providing safe, efficient, and passenger-friendly travel during the festive season.
