The Unique Identification Authority of India (UIDAI)has recently launched a new AI backed up chatbot which will help people with their Aadhaar-related queries. Dubbed as ‘Aadhaar Mitra’, the AI/ML-based chatbot will take up Aadhaar-based queries like tracking Aadhaar PVC status, registering and tracking grievances etc and is aimed to offer a ‘better resident experience.’
Announcing the new digital AI assistance, UIDAI official tweet reads, “#ResidentFirst #UIDAI’s New AI/ML based chat support is now available for better resident interaction! Now Residents can track #Aadhaar PVC card status, register & track grievances etc. To interact with #AadhaarMitra, visit- https://uidai.gov.in/en/.”
UIDAI also attached a poster which included a QR code, that residents of India can scan to try the new Aadhaar Mitra AI. The QR code holds the link to UIDAI’s official website where the AI chatbot- Aadhaar Mitra is live.