Xiaomi has invested in a team of trained sign language interpreters to provide one-on-one support in both English and Hindi languages. This human-centered approach empowers users to interact effectively with Xiaomi’s products and services, regardless of their communication abilities.

How to Access Sign Language Support

Customers can easily request sign language assistance by contacting Xiaomi Customer Care via WhatsApp. They will be asked to select their preferred time slot for a virtual consultation. Once confirmed, a video link will be shared for the scheduled session.

Availability and Hours of Operation

The sign language support service is available 365 days a year, from 9:00 AM to 6:00 PM, Monday to Sunday. The dedicated team of interpreters is ready to assist customers with inquiries, order-related questions, and technical support.

A Step Towards Inclusive Technology

As a global leader in technology and innovation, Xiaomi believes in the power of technology to help enhance human connection and increase opportunity and access for all, which makes this new sign language feature service one of the company’s latest endeavours to provide accessibility features.

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Muralikrishnan B, President of Xiaomi India, said, “In our decade-long journey in India, we have evolved beyond being a technology brand by leveraging our extensive network for meaningful social change. The stark reality that a woman in India dies of breast cancer every 6 minutes, with 70% of cases diagnosed in advanced stages due to lack of screening, underscores the urgency of our mission. We’re proud to join forces with the Yuvraj Singh Foundation (YouWeCan), harnessing our technological expertise to drive large-scale impact. Together, we aim to break stigmas, spread awareness, and enable early detection – potentially saving countless lives. This initiative embodies our commitment to India, extending far beyond innovation to address critical health challenges and create lasting positive change.”

Yuvraj Singh, Former Cricketer and Founder, Yuvraj Singh Foundation (YouWeCan), said, “The ‘Swasth Mahila Swasth Bharat’ campaign is a crucial step in our fight against breast cancer in India. Despite limited awareness and access to screening, especially in rural areas, we’re determined to make a difference. Xiaomi India’s support is instrumental in scaling our efforts to reach 1.5 lakh women across 15 states. Their commitment is truly commendable. Together, we’re not just screening for breast cancer; we’re empowering women with knowledge and early detection tools. We are grateful to Xiaomi for their partnership in this initiative.”

‘Swasth Mahila Swasth Bharat’

The initiative aims to provide access to safe breast cancer screening, create awareness about risks and self-examination techniques, and ensure early detection and timely treatment. It aligns with UN Sustainable Development Goals, emphasizing health and gender equality.

Yuvraj Singh Foundation (YouWeCan), with support from Xiaomi India, will implement this project by collaborating with grassroots organizations and leveraging existing healthcare infrastructure. The program features:

• A community-based screening model using cost-effective, reliable technology
• Screenings in safe, accessible spaces like government schools and anganwadis
• Partnerships with local Primary Health Centres (PHCs), Community Health Centres (CHCs), and Government District Hospitals
• Comprehensive patient support, including education, counseling, and healthcare system navigation

At the core Xiaomi’s CSR philosophy, the company aims to improve lives through technology while being a respectable corporate citizen. Xiaomi’s focus areas include products, users, environment, and society, striving for sustainable development through innovative technology and inclusive business practices. The ‘Swasth Mahila Swasth Bharat’ project is part of Xiaomi India’s broader efforts in education, healthcare, environmental protection, emergency relief, and digital empowerment. As it marks a decade in India, Xiaomi reaffirms its dedication to creating shared value and driving positive social impact.

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