Under the agreement, VinFast’s customers will have access to customised financing solutions, including 100% on-road funding, attractive interest rates, flexible repayment options and priority services applicable across the company’s full product range. Dedicated ICICI Bank representatives will be available at all VinFast showrooms to provide on-site support, making EV ownership more accessible and convenient for a wider range of Indian consumers.

The collaboration allows VinFast to leverage ICICI Bank’s extensive pan-India branch network and digital platforms to reach customers across urban and emerging markets alike. It also aligns with the company’s broader goal of accelerating the adoption of sustainable transportation solutions in India, one of the fastest-growing EV markets globally.

The MoU was signed by Mr. Pham Sanh Chau, CEO of VinFast Asia, and Munish Gaur, Product Head – Vehicles, ICICI Bank.

Mr. Pham Sanh Chau, CEO of VinFast Asia, shared: “Driving home an electric vehicle should be an exciting and effortless journey, and accessible financing plays a vital role in making that possible. By joining hands with ICICI Bank, we are empowering our customers with flexible and efficient financing options, while also equipping our dealers with the resources they need to scale. Our goal is to create value not just at the point of purchase but throughout the entire ownership journey, while advancing a new era of mobility that is clean, convenient, and inclusive”

Mr. Munish Gaur, Product Head – Vehicles, ICICI Bank, said: “As EV adoption accelerates, access to financing will be key to driving this transition. Our collaboration with VinFast will provide customers with convenient credit options for its premium EV lineup and reflects the Bank’s broader commitment to helping customers achieve their green aspirations with ease.”

As VinFast launches its VF 6 and VF 7 models, this partnership highlights the company’s ongoing efforts to establish a strong and customer-focused footprint in India. The company has also recently inaugurated its EV assembly plant in Tamil Nadu, marking a significant milestone in its long-term growth strategy.

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Under the agreement, customers will enjoy tailored financing solutions, including attractive interest rates, flexible repayment options, up to 100% on-road funding, exclusive offers and priority services—applicable across VinFast’s entire product portfolio. Dedicated SBI representatives will be available at all VinFast showrooms to provide on-site support, making EV ownership more accessible and convenient for a wider range of Indian consumers.

The collaboration allows VinFast to leverage State Bank of India’s extensive pan-India network of nearly 23,000 branches to reach customers across urban and emerging markets alike. It also aligns with the company’s broader goal of accelerating the adoption of sustainable transportation solutions in India, one of the fastest-growing EV markets globally.

This agreement underscores VinFast’s commitment to simplifying the path to electric mobility for Indian consumers. Through competitive financing options and seamless support, VinFast seeks to enable more customers to experience its EVs at a time when electric mobility is rapidly expanding and becoming an integral part of the nation’s transportation future.

The MoU was signed by Mr. Pham Sanh Chau, CEO of VinFast Asia, and Mr. Ajay Kumar Jha, General Manager – Retail Loans, State Bank of India.

Mr. Pham Sanh Chau, CEO of VinFast Asia, said, “Our collaboration with the State Bank of India, the nation’s largest and most trusted nationalised bank, is a significant step in building a strong foundation for VinFast’s growth in India. SBI’s unmatched reach and credibility, combined with our premium electric vehicle portfolio, will make VinFast vehicles more accessible to customers across urban and rural markets. This partnership will not only offer convenient and competitive financing solutions, but also extend the brand’s presence to a broader audience, enabling a seamless and holistic EV ownership journey”. 

Shri. G. S. Rana, Deputy Managing Director, Retail-Personal Banking & Real Estate, State Bank of India, said: “As EV adoption accelerates, access to financing will be key to driving this transition. Our collaboration with VinFast will not only provide customers with convenient credit options for its premium EV lineup but also reinforce the Bank’s commitment to building a 7.5% green portfolio by 2030. With over ₹128 crore already raised through Green Deposits for EV loans in FY25, we see partnerships like this as vital catalysts in advancing India’s shift toward sustainable mobility.”

As VinFast gears up for the launch of its VF 6 and VF 7 models, this agreement highlights the company’s ongoing efforts to establish a strong and customer-focused footprint in India.  VinFast has also recently inaugurated its EV assembly plant in Tamil Nadu, marking a significant milestone in its long-term growth strategy.

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Starting June 21, VinFast has showcased its vehicles at high-traffic malls in key cities, giving potential customers the opportunity to get an up-close look at the VF 7 and VF 6, which made a strong impression earlier this year. Visitors will be able to experience the brand’s signature design language, advanced technologies, and premium features firsthand. The display initiative began with successful showcases in Chennai and Hyderabad last weekend. Continuing this momentum, VinFast is now bringing its electric vehicles to Bengaluru’s Lulu Mall on the weekend (June 28^th and 29^th), providing the city’s EV enthusiasts an in-depth look at its innovative offerings.

The showcase aims to engage Bengaluru’s tech-savvy and sustainability-conscious audience, offering direct interaction with VinFast’s advanced electric vehicles and underscoring the brand’s commitment to supporting the city’s forward-thinking approach to clean and future-ready urban mobility.

Since entering the Indian market, VinFast has been rolling out its comprehensive electric vehicle ecosystem, a model that has already achieved significant success in Vietnam. Key strategic moves include the construction of an EV plant in Tamil Nadu, the development of an expansive dealership network, and partnerships with reputable local companies such as Global Assure to enhance customer service network capabilities.

As part of this broader strategy, the product lineup plays a central role. These showcase events are not just about presenting new models, but also serve as an invitation for the public to connect with VinFast’s vision for the future of mobility.

Mr. Pham Sanh Chau, CEO of VinFast Asia, said: “Following the positive reception at the Bharat Mobility Expo, we’re excited to bring the VF 7 and VF 6 closer to Indian consumers. Showcasing them at major shopping centers offers a valuable opportunity for customers and EV enthusiasts to directly experience our electric SUVs and witness VinFast’s pioneering role in advancing sustainable mobility in India.”

Display events will be held in the following cities and locations:

The VF 7, designed with the “Asymmetric Aerospace” aesthetic, and the VF 6, embodying the philosophy of “Dualities in Nature,” reflect VinFast’s commitment to blending elegant design with cutting-edge technology. Both premium models feature the brand’s distinctive V-shaped LED light strip, panoramic sunroof, driver-centric cockpit with a large touchscreen, and an advanced driver assistance system (ADAS), setting new standards in the electric SUV segment.

The VF 7 and VF 6 are expected to win over the hearts of younger, environmentally conscious demographic seeking premium EVs with rich features. With their memorable design, modern technology, and comprehensive safety features, these two models are poised to make a strong impression in India’s rapidly growing EV market.

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In addition to the upcoming VinFast Dealership and Service Network, this collaboration is aimed to significantly strengthen VinFast’s after-sales service and charging network across the country, ensuring customers have access to convenient maintenance and support services as the company accelerates its growth in the Indian electric vehicle market.

Under this strategic collaboration, myTVS will ensure VinFast Customers receive comprehensive service coverage across India. The association focuses on delivering exceptional service quality through workshops equipped with genuine parts, advanced diagnostic and repair equipment, and highly trained technical personnel.

Commenting on the collaboration, Mr. Pham Sanh Chau, CEO, VinFast Asia, said, “At VinFast, we are unwavering in our commitment to delivering excellence across three fundamental pillars: high-quality vehicles, inclusive pricing, and exceptional after-sales policies. This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India’s transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards.”

Signing the partnership, Mr Natarajan Srinivasan, CEO, myTVS, said, “We congratulate VinFast as they bring their innovative electric vehicles to India and are delighted to partner with them. We are confident that this unique partnership will enable VinFast to scale growth backed by our technology powered after-sales service platform. This partnership also validates the myTVS business model of building and delivering a high-quality, convenient, transparent and digitally powered after-market service platform to support the ambitions of India’s automobile sector.”

All the above services will be connected through Toll Free No. 1800-571-8888 and email – vfcareindia@vinfastauto.in for customer convenience.

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Through this association, Global Assure will oversee the seamless delivery of essential customer care services including a Dedicated 24×7 Call Center, nationwide Roadside Assistance (RSA), Mobile charging solutions, and on-demand Mobile service operations. These services will be accessible to VinFast customers across the country, ensuring quick, reliable, and convenient support, anytime and anywhere. All the above service will be connected through Toll Free No. 1800-571-8888 and email – vfcareindia@vinfastauto.in for customer convenience.

Commenting on the collaboration, Mr. Pham Sanh Chau, VinFast CEO Asia said, As VinFast is gearing up to launch its premium electric SUVs – the VF 7 and VF 6 in India market, this partnership underlines the brand’s commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure’s strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers.”

Signing the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, “We are excited to be the trusted partner of VinFast’s customer support in India. With Global Assure’s extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners.”

The comprehensive service portfolio will include:

24/7 Customer Support: A dedicated call center staffed with trained professionals to address customer queries and provide immediate assistance around the clock.

Nationwide Roadside Assistance: Emergency roadside support services available across India, ensuring customers are never stranded regardless of location.

Mobile Charging Solutions: On-demand mobile charging services to provide convenient charging options wherever customers may need them.

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