Bengaluru | December 11, 2025: SMFG India Credit (SMICC), one of India’s leading NBFCs, today announced a significant acceleration of its digital transformation strategy, with nearly 25% of its overall business driven by its digital ecosystem, translating into an Asset Under Management (AUM) of ~Rs 15,000 crore as of September 2025. This reflects a robust 45% Compound Annual Growth Rate (CAGR) in SMICC’s digital business over the past 2 years, underscoring the company’s strategic focus on building a scalable, future-ready lending franchise .

Further strengthening its technological backbone, the company has set its FY25–26 technology budget at close to ₹400 crore. This strategic investment strengthens SMICC’s digital core, enabling AI-led underwriting, deeper analytics, real-time portfolio monitoring, customer behaviour–based collections, and significantly accelerated disbursals.

SMICC is leveraging advanced analytics to drive its digital lending with a next-gen tech stack that goes beyond standard digitisation. The company is investing heavily in advanced machine learning models for real-time credit decisioning, dynamic risk scoring, and protective fraud detection, leading to faster turnaround times ensuring consistent and smoother customer experience across all touchpoints.

SMICC has also integrated digital CKYC, Digilocker-based verification, e-sign, and e-stamp capabilities into its onboarding processes, ensuring paperless, compliant, and faster customer journeys. Cutting edge security and intelligence layers– including biometric face match, deep fake detection, and AI powered credit assessment further strengthen SMICC’s digital lending platform. These ensure a secure, scalable, and deeply customer-centric digital ecosystem, making the process faster, compliant and audit-ready.

SMICC’s digital business momentum is anchored by leveraging partnerships with multiple fintech players. These partnerships have helped in rapidly expanding its reach among small merchants, gig workers, self-employed borrowers, and other digitally active customer cohorts.

Commenting on the growth, Mr. Swaminathan Subramanian, Chief Operating Officer, SMFG India Credit, said, “Our digital business, now contributing nearly a quarter of our overall business, is a testament to the impact of our accelerated technology investments. This growth is further strengthened by the company’s use of robust scorecards and automated decisioning models, API based interactions across partner ecosystems, real-time customer communications, and advanced reconciliation capabilities. Together, these capabilities have significantly accelerated loan processing and disbursals, thereby increasing SMFG India Credit’s overall digital business contribution. By leveraging robust partner ecosystems and strengthening our digital core, our aim is to be more agile, secure, and efficient, while creating long-term enterprise value.

These capabilities are expected to meaningfully reduce turnaround times, enhance scalability, and support new product innovation across SMICC’s diversified retail, MSME, affordable housing and digital lending portfolio.

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Mr. Rajeev Kannan, Chairman, SMFG India Credit, said, “We are pleased to appoint Mr. Ravi Narayanan as CEO for SMFG India Credit. I am confident that his experience in retail and branch network will drive SMFG India franchise into its next era of growth and create significant value for the shareholders. 

Talking about his new role, Mr. Ravi Narayanan, CEO, SMFG India Credit said, “Building on our strong foundation, I look forward to collaborating with dedicated leaders and employees at SMFG India to accelerate retail business with our offerings and deepen customer engagement through our branch network across the country. My priority would be to drive sustainable growth, forge strategic partnerships, and strengthen our risk and compliance culture to deliver lasting value for all our stakeholders. I am pleased to join SMBC Group, which has a legacy over 400 years, embarking on a journey to expand its footprint and investment in India.”

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