Highlighting the outcomes of Phase-II, the Ministry said the programme has created a strong national training ecosystem, including 822 Lead Trainers and over 16,000 Master Trainers. These trainers have been equipped with facilitation skills based on adult-learning principles and activity-based methodologies, enabling them to further scale up capacity-building efforts within government departments. The initiative forms a key pillar of the broader civil services reform agenda under Mission Karmayogi, aimed at building a future-ready, accountable and responsive administrative framework.

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The program trained 28 nominated officers from MSDE’s field institutions—including DGT, RDSDEs, NSTIs, NIMI, CSTARI, and NCVET—as Master Trainers. These officers were trained by Shri Pritam Dutta, Director, MSDE, and Shri T. Ragulan, Director, CSTARI, both of whom were empanelled as Lead Trainers by CBC in May 2025.

Over three intensive days, the training equipped officers with tools to foster a spirit of Seva-Bhav (spirit of service), promote purpose-driven public service, and deepen inter-institutional collaboration. Designed around four structured modules, the training focused on realigning mindsets, encouraging inter-departmental collaboration, and strengthening the sense of accountability among officials. Through case discussions, peer-sharing, and reflective dialogue, participants explored how they could contribute more meaningfully to public service delivery.

These 28 officers will now act as catalysts for change by conducting one-day Seva-Bhav workshops in their respective field institutions, ensuring the message of citizen-first service percolates to every official across the MSDE ecosystem.

Reflecting on the session, Shri Rajit Punhani, Secretary, MSDE, stated, “The Rashtriya Karmayogi Seva-Bhav training is a vital step towards building a more responsive, empathetic, and citizen-first administration. It goes beyond technical capacity to nurture purpose-driven governance. By instilling the spirit of service among officials, we are not only improving public service delivery but also shaping a future-ready, values-based workforce aligned with our national vision of Viksit Bharat@2047.”

During the closing session, Ms. Trishaljit Sethi, Director General (Training), and Ms. Hena Usman, Joint Secretary, MSDE, addressed the participants and highlighted the strategic importance of this training in shaping an empathetic, responsive and mission-oriented workforce. They also interacted with the participants, appreciating their feedback and commitment to implementing the Seva-Bhav ethos at grassroots levels.

Part of the larger Mission Karmayogi framework, this training aims to foster a deep sense of Seva-Bhav (spirit of service) among central government officials by shifting focus from routine tasks to purpose-driven public service.

With the successful completion of this phase, MSDE continues to lead the transformation of governance culture through sustained investments in human capital development—paving the way for an empowered and service-oriented bureaucracy.

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This session was more than just training—it was an exercise in internal discovery, reflecting on the ethos of Seva-Bhav (spirit of service), self-discovery and the responsibility we carry in shaping India’s future. Through engaging discussions, real-world problem-solving, and experience-sharing, officials from the Ministry explored how governance can be made more empathetic, responsive, and effective.

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During the session, Shri Atul Kumar Tiwari, Secretary, Ministry of Skill Development and Entrepreneurship said, “Skilling is not just about individuals – it’s about empowering institutions, strengthening governance, and ensuring that every decision we take aligns with the larger goal of national development. This session reaffirmed our commitment to proactive leadership and transforming governance into a purpose-driven, people-first mission. I extend my gratitude to our Hon’ble Prime Minister Shri Narendra Modi for his vision of Mission Karmayogi, which is modernizing civil services and equipping officials with the right mindset and skills to drive India towards Viksit Bharat @2047.”

The National Karmayogi Seva-Bhav Program is designed as a large-scale intervention that focuses on shaping mindsets rather than merely imparting skills. The objective is to reinforce the spirit of Seva-Bhav among government employees, ensuring that their everyday responsibilities are aligned with the larger goal of citizen welfare. Under Phase – I of this initiative, Shri Pritam Dutta, Director, MSDE, was trained as a Master Trainer by CBC. The training session held today at Kaushal Bhawan, New Delhi, was conducted under his leadership for nominated officers across the Ministry.

Through a structured and interactive format, the session engaged participants in reflective discussions, experience-sharing, and problem-solving exercises. The training was structured into four modules, each lasting 1.5 hours, and emphasized a collaborative approach to governance. By focusing on the real-world challenges faced by officials, the program encouraged participants to develop solutions that enhance public service delivery, improve inter-departmental coordination, and strengthen citizen engagement.

With today’s successful session, the Ministry has set the stage for continued engagement under this initiative. As the program unfolds in the coming months, it is expected to bring about a meaningful shift in the way government officials perceive their roles and responsibilities, ultimately leading to more effective, transparent, and accountable governance.

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