To sustain this momentum across States, UTs, and PSUs, the CBC is introducing a data-driven monitoring framework to evaluate the long-term impact of these behavioral interventions. This involves continuous feedback loops from the public, peer-to-peer assessment modules, and regular refresher courses for the newly minted master trainers. By shifting the bureaucratic paradigm from a rule-bound mindset to a role-based, citizen-first approach, the expanded Jan Seva programme aims to create a highly responsive public delivery system. Ultimately, this nationwide scaling will transform the day-to-day interactions between the government and its citizens, turning the milestone of 10 lakh trained officials into a catalyst for a completely reimagined civil service culture.

#CapacityBuilding #MissionKarmayogi #SevaBhav #ViksitBharat#Radha Chauhan #Alka Mittal

During her visit, Ms Chauhan chaired a meeting with SPIPA’s Deputy Director General, Shri Chandresh Kotak, Joint Secretary and Knowledge Manager Ms Ruta Bhatt, along with other senior officials. Discussions centred on the progress of Mission Karmayogi initiatives in Gujarat, strategies for strengthening institutional frameworks, and enhancing the delivery of training programmes aligned with the mission’s objectives.

The meeting also reviewed ongoing efforts to integrate competency-based learning, digital platforms and structured capacity-building modules within the state’s administrative framework. The Chairperson emphasised the importance of sustained coordination between the Commission and state institutions to ensure effective implementation and long-term impact of Mission Karmayogi reforms.