He stressed that India should effectively leverage the vast amount of data generated through administrative processes while ensuring privacy, transparency, and accountability. Highlighting Prime Minister Narendra Modi’s vision of technology-enabled governance, Dr. Mishra said accurate and timely data would enable governments to design better policies, improve implementation, and deliver services more efficiently. He added that reliable data would be the cornerstone of inclusive development, ensuring informed decision-making and that every citizen benefits from the country’s growth journey.

To sustain this momentum across States, UTs, and PSUs, the CBC is introducing a data-driven monitoring framework to evaluate the long-term impact of these behavioral interventions. This involves continuous feedback loops from the public, peer-to-peer assessment modules, and regular refresher courses for the newly minted master trainers. By shifting the bureaucratic paradigm from a rule-bound mindset to a role-based, citizen-first approach, the expanded Jan Seva programme aims to create a highly responsive public delivery system. Ultimately, this nationwide scaling will transform the day-to-day interactions between the government and its citizens, turning the milestone of 10 lakh trained officials into a catalyst for a completely reimagined civil service culture.

#CapacityBuilding #MissionKarmayogi #SevaBhav #ViksitBharat#Radha Chauhan #Alka Mittal