Pragati’s core framework assesses employees on performance and potential, enabling tailored career development plans. Through this framework, high-potential external talent is identified and prepared for leadership roles, while good performers within Ecom Express benefit from targeted upskilling programs to enhance their capabilities and drive business growth.  A key pillar of this initiative is a strong focus on local hiring in over 3,500 locations, aimed at reducing relocation challenges and ensuring seamless integration of talent into local teams. With this comprehensive approach to talent acquisition and development, Pragati is committed to building last-mile management that is both skilled and strategically positioned for the future.

Commenting on the launch, Swati Mor, CHRO, Ecom Express, said, “Pragati is not just a training initiative but a pathway to transform last-mile logistics by developing a highly skilled and motivated workforce. By providing structured learning paths and certifications, we aim to create a culture of continuous development and operational excellence. This initiative not only supports our internal teams but also creates opportunities for fresh talent to join and grow with Ecom Express. Through Pragati, we are committed to building a resilient and future-ready workforce that aligns with our mission to redefine logistics in India.” 

Ecom Express, in alignment with its commitment to workforce excellence, aims to certify participants across two key domains: Product and Process, which focuses on functional logistics and supply chain expertise, and Behavioral Skills, emphasizing effective management of blue-collar teams.

With the launch of Pragati, Ecom Express reinforces its commitment to operational excellence, employee empowerment and community impact. By investing in its workforce and creating skill development, the company is setting new standards in last-mile logistics while contributing to the broader vision of a skilled and sustainable logistics ecosystem.

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In today’s PRAGATI meeting, PM discussed a total of eleven items, out of which nine are delayed projects. These nine projects, worth over Rs. 24,000 crores, are spread over nine states viz. Odisha, Telangana, Maharashtra, Jharkhand, Bihar, Karnataka, Andhra Pradesh, Kerala and Uttar Pradesh and three Union ministries. These include three from the Ministry of Railways, five from the Ministry of Road Transport and Highways and one from the Ministry of Petroleum and Natural Gas.

Progress under insurance schemes- PMJJBY and PMSBY schemes reviewed Prime Minister in the meeting, reviewed the performance with regard to in grievances related to insurance schemes under Department of Financial Services viz. ‘Pradhan Mantri Jeevan Jyoti Bima Yojana’ (PMJJBY) and ‘Pradhan Mantri Suraksha Bima Yojana’(PMSBY).

Prime Minister also reviewed the progress under Crime and Criminal Tracking Network and Systems (CCTNS) project- a comprehensive and integrated system for effective policing through e-Governance.
In the previous thirty-one PRAGATI interactions, Prime Minister has reviewed a total of 269 projects with a total investment of Rs. 12.30 lakh crores. Prime Minister has also reviewed the resolution of grievance redressal related to 47 government programmes and schemes across 17 diverse sectors.

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In the previous thirty one interactions of PRAGATI, projects worth over twelve lakh crores have been reviewed by the Prime Minister. In the last PRAGATI meeting of the year 2019, 9 projects worth over Rs. 61,000 crore related to 16 states and the Union Territory of Jammu & Kashmir were taken up for discussion.

There were also discussions on various topics like grievances of Indian citizens working abroad, National Agriculture Market, Aspirational District Programme and infrastructure development programmes and initiatives.

Prime Minister had launched the multi-purpose and multi-modal governance platform PRAGATI on 25th March 2015. PRAGATI is an integrating and interactive platform, aimed at addressing the common man’s grievances. PRAGATI also helps in simultaneously monitoring and reviewing important programmes and projects of the Government of India, as well as projects flagged by various State governments.

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