The rollout commenced on August 4, 2025. While initial implementation encountered some slowness due to the system’s scale, our technical teams responded promptly and resolved the issues within 24 hours, ensuring minimal impact on our services.

As of August 5, the new system has demonstrated its capabilities with over 20 lakh articles booked and more than 25 lakh items delivered across the country. The APT platform enhances transaction speed, enables smooth digital payments, provides real-time tracking, and improves the overall user experience for our customers.

To support this transition, dedicated monitoring teams are actively overseeing operations and addressing any challenges swiftly. We remain committed to providing efficient, uninterrupted, and citizen-focused services.

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