Senior CBC officials, including Smt. Uma S., Advisor, and Dr. R. Balasubramiam, Member (HR), emphasised a shift from checklist-based compliance to “quality by design,” integrating learning outcomes, competencies and real-world role requirements into course creation. Smt. Chhavi Bhardwaj, CEO, Karmayogi Bharat, provided an overview of iGOT content and emerging challenges, stressing alignment with the Karmayogi Competency Model and user needs across services and roles.

The workshop featured expert sessions, breakout discussions and consultations with Training Institutions, Ministries, Knowledge Partners and users to identify gaps, define measurable quality indicators and propose governance mechanisms for continuous review. Concluding the event, Shri Adil Zainulbhai, former Chairperson, CBC, emphasised sustained collaboration for evolving quality assurance, while Shri Shyama Prasad Roy, Secretary, CBC, announced the formation of four working groups to strengthen the Karmayogi Quality Framework, marking a significant step in advancing digital capacity building.

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