Together, they bring decades of experience across global capability center (GCC) transformation, AI and machine learning, and enterprise-scale digital strategy. In their advisory roles, Kamal and Puneet will work closely with LatentView’s leadership team to provide strategic input on GCC strategy, digital hub evolution, and enterprise AI and data transformation initiatives. Their appointments align with LatentView’s focus on helping global organizations use GCCs as innovation hubs to drive agility and measurable business outcomes.

At Carrier, Kamal has been instrumental in establishing high-impact digital hubs across India, Mexico, and China that function as innovation engines for global business transformation rather than traditional delivery centers. Under his leadership, these hubs have evolved into deep-tech ecosystems that enable the adoption of AI and platform engineering to create scalable, future-ready solutions. His leadership spans roles at Jay Kuling Group, and Tally Solutions, where he has consistently focused on enabling organizations to scale through platform-led innovation.

Puneet is an AI and machine learning leader with extensive experience in banking, financial services, and enterprise risk management. Currently serving as Vice President at TransUnion, he has led large-scale analytics and modeling initiatives. He has a strong track record of building and scaling analytics teams across the BFSI value chain, including leading large quantitative modeling and AI initiatives at JPMorgan Chase.

Highlighting LatentView’s efforts to deepen its leadership bench to support GCCs, Rajan Sethuraman, CEO of LatentView Analytics, said:

“As GCCs take on a more strategic role in enterprise transformation, we are continuing to invest in expanding our capabilities in India. We were looking to bring diverse and complementary strengths to propel our work in GCC transformation and for AI-led business impact. Kamal’s experience in building global digital hubs and Puneet’s deep expertise in analytics and risk-driven decision-making will be invaluable as we support clients in transforming their GCCs into innovation-led, outcome-driven units.”

LatentView’s Advisory Council brings together industry leaders who guide the company’s innovation strategy and provide insights that fuel growth. Council members collaborate closely with LatentView executives to forecast trends, address challenges, and strengthen engagement with global clients and stakeholders.

On joining the Advisory Council, Kamal said, “GCCs are at an inflection point, evolving from cost-focused delivery units to innovation-led strategic hubs. The opportunity lies in building ecosystems that combine technology, talent, and culture to drive meaningful business impact. LatentView’s focus on data, AI, and decision intelligence positions it strongly to support this shift, and I look forward to contributing to this journey.”

Sharing his thoughts on the collaboration, Puneet said. “As financial institutions scale their global capability centers, the focus is moving toward building deeper analytics and risk capabilities closer to the business. Embedding AI and data-driven decision-making into these centers will be key to managing risk and driving growth. LatentView’s strength in financial services analytics makes it a strong partner in this journey.”

With these appointments, LatentView looks to further enhance its expertise in helping organizations build, scale, and transform global capability centers into high-impact, innovation-driven units.

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Under the agreement, ANSR will conceptualize, design, and invest in building a state-of-the-art GCC innovation campus in the Madhurawada IT Cluster. The campus is expected to generate over 10,000 jobs over the next five years, supporting global enterprises in leveraging the rich talent ecosystem of Andhra Pradesh.

Speaking on the occasion, Shri Katamneni Bhaskar, IAS, Secretary to Government, ITE&C Department, said: “This partnership with ANSR marks a significant step in Andhra Pradesh’s vision to position Visakhapatnam as a global technology and innovation hub. By enabling world-class infrastructure and leveraging ANSR’s deep expertise in building GCCs, we aim to attract global enterprises, create thousands of high-value jobs, and fuel the next wave of digital growth from our state.” 

As part of the MoU, APEDB will facilitate infrastructure and policy-level support, including land identification, assistance in obtaining necessary approvals, and coordination with APIIC and other relevant departments.

The MoU aligns with the Government of Andhra Pradesh’s IT & GCC Policy 4.0, aimed at attracting global investments and fostering digital innovation in the state.

Lalit Ahuja, Founder and CEO of ANSR, said: “We’re architecting the future of global capability distribution. Emerging cities like Visakhapatnam represent untapped goldmines of talent and potential, and our partnership with the Government of Andhra Pradesh and APEDB will unlock this potential at scale. Visakhapatnam’s extraordinary combination of world-class talent, robust infrastructure, and visionary leadership creates the perfect storm for enterprise transformation. Our innovation campus will serve as the catalyst that transforms this region into a global destination of choice for the world’s most ambitious enterprises. Through ANSR’s proven methodology, we’re creating a blueprint for how emerging cities can leapfrog traditional hubs and become the epicenters of tomorrow’s global economy.”

The proposed campus will feature:

• Cutting-edge workspace infrastructure for GCCs and their ecosystem partners
• Training facilities, simulation labs, innovation studios, and immersive tech zones
• Global delivery centers with full time zone coverage and business continuity capabilities

ANSR will also leverage its strategic global partnerships including with Accenture and ServiceNow to drive ecosystem growth, client interest, and global brand engagement for the project.

This initiative represents ANSR’s continued commitment to advancing India’s position as a global hub for digital innovation and transformation.

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“This exclusive Learning & Development partnership with ansrsource represents a strategic inflection point in how we architect talent ecosystems for global enterprises,” said Lalit Ahuja, ANSR Founder and CEO. “By integrating advanced learning methodologies into our GCC delivery model, we are enabling our clients to achieve unprecedented levels of operational excellence and business performance. This initiative directly supports the transformation agendas of Fortune 500 enterprises establishing their capabilities in India.”

ansrsource’s proven learning infrastructure will deploy cutting-edge methodologies including AI-powered personalized learning paths, immersive simulation environments, and real-time performance analytics to deliver measurable impact at scale. GCCs are projected to achieve 25% improvement in employee retention rates and 45% acceleration in leadership development timelines following the implementation of our learning ecosystems.

“We’re excited to employ our innovative approach to upskill a rapidly evolving workforce,” said Rajiv Narayana, ansrsource President and CEO. “This is our first foray into the APAC market and a chance to deliver transformational learning optimization to support accelerated business acquisition, improved operational maturity, and faster deployment of business-critical competencies for participating GCCs.”

“Having helped catalyze India’s knowledge economy, this next chapter is about designing for excellence at scale,” said Darin Narayana, ansrsource Co-Founder and Chairman, and original ANSR visionary. “Together, we will deliver millions of hours of capability building annually, establishing India-based GCCs as the global benchmark for learning-led workforce transformation.”

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Ø  Industry 4.0 skills command 20–50% premiums

National, March 19, 2025: As India solidifies its position as a global powerhouse for innovation and digital transformation, Global Capability Centers (GCCs) lead the charge, outpacing traditional IT services in pay parity and growth. A recent research report by leading digital talent solutions provider NLB Services highlights that GCCs in India are poised for a notable 9.8% salary growth over the next 12 months. This trend underscores a deliberate shift in compensation strategies as organizations adapt to evolving talent demands and navigate macroeconomic challenges. Incidentally, 61% of India Inc. GCCs acknowledge higher salaries in the ecosystem.

The ‘India’s Talent Takeoff – The GCC 4.0 Story’ report indicates that GCCs are seen as top payers in Hyderabad (19%) and Mumbai (19%), especially in IT Software & Consulting (22%) and Banking/Financial Services (18%). Meanwhile, Delhi/NCR (21%) and Bengaluru (24%) show strong salary competitiveness, with notable parity in Telecom & Internet Services (12%). The strong salary growth spans across junior and mid-level roles, fueled by demand in fields like AI, ML, Cloud Computing, and Cybersecurity. On the contrary, senior roles are set for modest increases as organizations prioritize cost efficiency in leadership.

Interestingly, GCCs are also prioritizing skills and it is reflected in the pay parity trends in the ecosystem. AI/ML and Data Science professionals are commanding a premium of 30–50% above traditional IT roles, while Cloud Architects and Product Designers are seeing elevated salaries, fueled by generative AI and hybrid cloud adoption. Foundational digital and automation engineers, particularly in Industry 4.0 sectors, are experiencing close to 20–50% premiums. Cybersecurity experts are also anticipating double-digit increments as compliance and threat mitigation become even more critical.

Sharing his views, Sachin Alug, CEO, NLB Services, said, “With India hosting over 55% of the world’s GCCs and projected to reach a market size of $110 billion by 2030, these centers have become critical nodes for organizations seeking agility, cost efficiency, and access to a vast talent pool. This growth trajectory is now translating into significant salary increases for employees, especially for specialized skills which are commanding higher premiums than ever before. However, despite this strong momentum, gender-based disparities still require attention, with women earning approximately 75–85% of male salaries on average, a gap which further widens at senior positions, reflecting the limited representation in leadership roles.”

“In Financial Services, we’re witnessing a transitional shift, with roles like Risk Analysts, Compliance Associates, Senior Risk Managers, FRM Leads, Heads of Compliance, and Global Finance Directors, commanding salaries in the range of ₹6–90+ LPA. Specialized skills in Risk and FRM are also yielding a 25–40% salary premium over traditional roles, underscoring the sector’s focus on talent retention and leadership. Demand for finance domain expertise is also expanding beyond core sectors, creating new opportunities”, he further added.

The report further highlights evolving GCC penetration beyond IT services, with Financial Services leading the way. Entry-level salaries range from ₹6–12 LPA, mid-level from ₹18–35 LPA, and senior roles up to ₹45–90+ LPA, reflecting a strong focus on talent retention and leadership development.

Furthermore, Marketing & Digital Advertising follows a similar trajectory, offering entry-level salaries of ₹5–10 LPA, mid-level ₹15–30 LPA, and senior roles ₹40–70+ LPA, underscoring the importance of digital expertise in driving business growth. Consumer Analytics function, on the contrary, is attracting a 15-30% salary premium over other roles.

Engineering & Manufacturing salaries range from ₹8–15 LPA at entry-level to ₹60–1.2 Cr+ for senior roles, reflecting the premium placed on technical skills and innovation. Meanwhile, HR & Talent Management roles start at ₹4–9 LPA (entry), rise to ₹12–25 LPA (mid), and reach ₹35–70+ LPA (senior), with analytics-focused roles earning 10–25% premiums, emphasizing the strategic role HR plays in talent acquisition and retention within GCCs.

Looking ahead, India’s GCC sector is expected to grow at a compound annual growth rate (CAGR) of 9–12% through 2030 and salaries are set to grow exponentially. According to the report findings, AI/ML engineer salaries are set to jump from ₹18–60 LPA in 2025 to ₹40 L–1.5 Cr+ by 2030. Cybersecurity leadership roles will rise from ₹25–90 LPA to ₹55 L–2.2 Cr+, Industry 4.0 specialists from ₹15–45 LPA to ₹35 L–1.2 Cr+, and strategic HR leaders from ₹12–50 LPA to ₹25 L–1 Cr+. Strategic HR initiatives and niche tech certifications could drive 35–55% salary hikes. Regional variations will also play a significant role, with Tier-1 hubs like Bengaluru and Hyderabad potentially seeing niche AI and cybersecurity roles surpassing ₹2 Cr annually.

As GCCs continue to expand their footprint across India’s metropolitan hubs and Tier-2 cities alike, they are not only transforming global business strategies but also reshaping the country’s economic landscape by creating high-quality employment opportunities and fostering innovation at scale.

Report Methodology: The ‘India’s Talent Takeoff – The GCC 4.0 Story’ report is based on insights from 207 GCC decision-makers across 6 major cities and spanning 10 diverse sectors, providing a comprehensive view of the trends shaping the industry’s future growth. Access the detailed report here: https://www.nlbservices.com/india-talent-gcc-report/

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