Mumbai/ India/ Malaysia/ Singapore, 3 October 2024 – IHH Healthcare, one of the world’s leading global integrated healthcare providers, successfully held its annual flagship events – IHH Healthcare Quality Summit and IHH Igniting Innovation in Healthcare Conference – in Mumbai, India from 26 to 28 September.

The events united leading healthcare professionals, innovators, policymakers and IHH’s very own quality and innovation champions to tackle some of the world’s most pressing healthcare challenges including access, quality and cost. Through dynamic discussions and vibrant exchanges, IHH engaged its employees and partners in its ongoing journey to enhance patient care and clinical outcomes worldwide.

For the first time, IHH hosted these two events in India, underscoring its ambition to rank among the top three healthcare providers in the country. With Fortis Healthcare and Gleneagles Healthcare India as its twin engines, IHH is targeting growth in this high-potential market by adding some 2,000 beds across its current network of 35 Fortis and Gleneagles hospitals in India by 2028. The Group is also pursuing value-accretive acquisitions, enhancing its clinical diagnostic capabilities and leveraging advanced technology and innovation to drive its expansion.

Highlighting IHH’s global leadership, Group CEO of IHH Healthcare Dr Prem Kumar Nair remarked, “The 2024 Innovation Conference and Quality Summit are our platforms for fostering cross-border collaboration to deliver high quality healthcare to all communities we serve. With India’s healthcare market poised for significant growth, IHH is well-positioned to seize these opportunities and become a top three healthcare provider in the country. Our passion to deliver world-class care and outcomes is powered by technological innovation, operational excellence, and patient-centered care. The insights gained from these two events will inspire healthcare professionals and operators globally to adopt best practices and drive clinical excellence, aligning with IHH’s aspiration to provide Care. For Good.”.

9^th IHH Healthcare Quality Summit – 27 and 28 September

Themed “Redefining Healthcare for a New World,” this year’s Quality Summit was jointly organised by two of IHH’s key operating subsidiaries – Fortis Healthcare and Gleneagles Healthcare India.

Dr Ashutosh Raghuvanshi, MD & CEO of Fortis Healthcare, and Anurag Yadav, CEO of Gleneagles Healthcare India, emphasised that the Summit was not just a platform for discussion but a launchpad for actionable strategies and transformative change.

Dr Ashutosh Raghuvanshi, Managing Director & CEO of Fortis Healthcare, said “This Summit marks a key milestone in advancing healthcare delivery in India. By bringing together global expertise and fostering innovation, we are not only redefining patient care but also setting new benchmarks for clinical excellence. Our focus is to ensure that every patient receives world-class treatment driven by cutting-edge technology and compassionate care.”

Anurag Yadav, CEO of Gleneagles Healthcare India, said, “The convergence of healthcare leaders at this Summit marks a pivotal moment in our industry. By leveraging our collective experience and embracing cutting-edge technologies, we are poised to transform healthcare delivery, ensuring better access, improved outcomes, and more cost-effective solutions for patients across diverse communities.”

Close to 500 participants across IHH’s global network attended the two-day Summit, gaining valuable insights from peers and prominent healthcare leaders and experts across five dedicated tracks: Clinical, Operations & Service, Sustainability, Innovation, and Clinical Laboratories.

Delivering the plenary keynote on “India’s Digital Transformation and the Global Perspective” was none other than Nandan Nilekani, Non-Executive Chairman of Infosys and former Chairman of the Unique Identification Authority of India, who shared his vision for the role of digital advancements in healthcare.

Other eminent speakers and panelists included Dr Narottam Puri, Advisor Medical Operations of Fortis Medical Council; Air Marshal Dr Pawan Kapoor, former Director General of Medical Services, Indian Air Force; Dr Girdhar Gyani, Director General of the Association of Healthcare Providers in India; Dr K Balasubramaniam, Principal Investigator and Director of Nonferrous Materials Technology Development Centre; Dr M S Annadurai, Former Director of Indian Space Research Organisation; and Nachiket Mor, Visiting Scientist, The Banyan Academy of Leadership in Mental Health, among others. 

9^th IHH Healthcare Quality Summit: (from left) Managing Director & CEO of Fortis Healthcare Dr Ashutosh Raghuvanshi; Board member of IHH Healthcare, Dato’ Sri Muthanna bin Abdullah; Group CEO of IHH Healthcare Dr Prem Kumar Nair; Chairman of IHH Healthcare Tan Sri Dr Nik Norzrul Thani bin N Hassan Thani; Board member of IHH Healthcare Mohd Shahazwan bin Mohd Harris; CEO of Gleneagles Healthcare India Anurag Yadav; and Group Chief Corporate Officer of IHH Healthcare Ashok Pandit. 

9^th IHH Healthcare Quality Summit – Panel Discussion on “Rethinking Healthcare Delivery: embracing Disruption and Embracing the Future”: (from left) Managing Director & CEO of Fortis Healthcare Dr Ashutosh Raghuvanshi; Group CEO of IHH Healthcare Dr Prem Kumar Nair; CEO of Gleneagles Healthcare India Anurag Yadav; Group Chief Corporate Officer of IHH Healthcare Ashok Pandit; Group Head of Medical and Quality, IHH Healthcare Adj. Associate Professor Keith Lim, with moderator Ekta Batra, Pharmaceuticals and Healthcare Editor at CNBC TV18. 

9^th IHH Healthcare Quality Summit – Keynote Session on “India’s Digital Transformation and the Global Perspective”: (from left) Group CEO of IHH Healthcare Dr Prem Kumar Nair, and Non-Executive Chairman of Infosys and former Chairman of Unique Identification Authority of India/Head of Technology Advisory Group for Unique Projects, Government of India Nandan Nilekani. 

2^nd IHH Igniting Innovation in Healthcare Conference – 26 September

Co-hosted with Fortis, the 2^nd IHH Innovation Conference brought together thought leaders and stakeholders from hospitals, payors, technology companies, start-ups, and investors to explore and discuss the many forms of innovation in healthcare and the role innovation can play in addressing challenges and opportunities in healthcare in India and beyond.

Notable discussions included a panel on “How Innovation Will Close the Gap: Access, Quality, and Cost,” where healthcare leaders in India shared opportunities for innovation and actionable strategies to address pressing challenges. Another key session, “Sustainable Growth: Riding Through the Good and the Bad”, spotlighted groundbreaking startups driving transformative change in the global healthcare landscape through their innovative solutions, showcased in a thrilling live pitch to investors.

Key takeaways from the Conference included exploring what the future of healthcare could look like five to 10 years from now, with a greater focus on preventative healthcare and home care. Innovation will be critical in driving the transformation, from anticipating diseases before they become symptomatic to enabling effective monitoring and tracking of patients remotely. There were exciting debates and discussions on how we can make this future a reality and the changes needed. For example, panelists emphasised the importance of improving healthcare access through telemedicine and tele-testing, while leveraging technology to elevate and standardise training and hygiene standards in hospitals. They were optimistic about a future where standardised protocols and cost-effective procedures, supported by augmented reality, can enhance patient outcomes. Additionally, the discussions at the conference advocated for a unified data format and called for enhanced public-private partnerships to advance initiatives like mass screening and preventive care in India.

Commenting on IHH’s continued pursuit of innovation, Group Chief Corporate Officer of IHH Healthcare Ashok Pandit, said, “The open exchange of ideas marks a transformative movement toward improving healthcare systems and raising quality standards. Our commitment to enhancing patient outcomes and expanding healthcare access – not just in India but globally – is what sets us apart as a leading global healthcare provider.”

2^nd IHH Igniting Innovation in Healthcare Conference – Fireside Chat with opening keynote speaker  President of Microsoft India Puneet Chandok (second from right).

2^nd IHH Igniting Innovation in Healthcare Conference – Panel Discussion on “How will innovation help to close the gap on healthcare access, quality and cost” moderated by Group Chief Corporate Officer of IHH Healthcare Ashok Pandit (leftmost). 

2^nd IHH Igniting Innovation in Healthcare Conference: (from left) Managing Director & CEO of Fortis Healthcare Dr Ashutosh Raghuvanshi, closing keynote speaker C P Gurnani, Co-founder of AIonOS.

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