Vigilant and alert citizens have been proactive in reporting of suspected fraud communications via the ‘Chakshu-Report Suspected Fraud Communications’ facility on the Sanchar Saathi portal of DoT. This helps the DoT in combating and preventing cybercrimes and financial frauds.

Citizens reported some cases of fraudsters using SMS & WhatsApp messages related to electricity KYC updates and malicious APK files to manipulate and gain control over victims’ devices.

The DoT utilized the Chakshu portal for reporting and analyzing fraudulent activities, initially identifying five suspect numbers. The portal’s AI-driven analysis revealed that 392 handsets linked to 31,740 mobile numbers were involved in such fraudulent activities.

The DoT has directed all Telecom Service Providers (TSPs) for Pan India IMEI based blocking of 392 mobile handsets misused in cybercrime, financial frauds. It also directed them for re-verification of 31,740 mobile connections linked to these mobile handsets. Failure in re-verification will result in – immediate disconnection of reported numbers and blocking of associated handsets.

This initiative underscores the DoT’s commitment to enhancing the security of Telecommunications networks and safeguarding citizens from digital frauds.

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