Together, they bring decades of experience across global capability center (GCC) transformation, AI and machine learning, and enterprise-scale digital strategy. In their advisory roles, Kamal and Puneet will work closely with LatentView’s leadership team to provide strategic input on GCC strategy, digital hub evolution, and enterprise AI and data transformation initiatives. Their appointments align with LatentView’s focus on helping global organizations use GCCs as innovation hubs to drive agility and measurable business outcomes.

At Carrier, Kamal has been instrumental in establishing high-impact digital hubs across India, Mexico, and China that function as innovation engines for global business transformation rather than traditional delivery centers. Under his leadership, these hubs have evolved into deep-tech ecosystems that enable the adoption of AI and platform engineering to create scalable, future-ready solutions. His leadership spans roles at Jay Kuling Group, and Tally Solutions, where he has consistently focused on enabling organizations to scale through platform-led innovation.

Puneet is an AI and machine learning leader with extensive experience in banking, financial services, and enterprise risk management. Currently serving as Vice President at TransUnion, he has led large-scale analytics and modeling initiatives. He has a strong track record of building and scaling analytics teams across the BFSI value chain, including leading large quantitative modeling and AI initiatives at JPMorgan Chase.

Highlighting LatentView’s efforts to deepen its leadership bench to support GCCs, Rajan Sethuraman, CEO of LatentView Analytics, said:

“As GCCs take on a more strategic role in enterprise transformation, we are continuing to invest in expanding our capabilities in India. We were looking to bring diverse and complementary strengths to propel our work in GCC transformation and for AI-led business impact. Kamal’s experience in building global digital hubs and Puneet’s deep expertise in analytics and risk-driven decision-making will be invaluable as we support clients in transforming their GCCs into innovation-led, outcome-driven units.”

LatentView’s Advisory Council brings together industry leaders who guide the company’s innovation strategy and provide insights that fuel growth. Council members collaborate closely with LatentView executives to forecast trends, address challenges, and strengthen engagement with global clients and stakeholders.

On joining the Advisory Council, Kamal said, “GCCs are at an inflection point, evolving from cost-focused delivery units to innovation-led strategic hubs. The opportunity lies in building ecosystems that combine technology, talent, and culture to drive meaningful business impact. LatentView’s focus on data, AI, and decision intelligence positions it strongly to support this shift, and I look forward to contributing to this journey.”

Sharing his thoughts on the collaboration, Puneet said. “As financial institutions scale their global capability centers, the focus is moving toward building deeper analytics and risk capabilities closer to the business. Embedding AI and data-driven decision-making into these centers will be key to managing risk and driving growth. LatentView’s strength in financial services analytics makes it a strong partner in this journey.”

With these appointments, LatentView looks to further enhance its expertise in helping organizations build, scale, and transform global capability centers into high-impact, innovation-driven units.

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Mumbai/Gurugram, India, June 1, 2026 — Black Box Limited (BSE: 500463 | NSE: BBOX), a leading global digital infrastructure integrator, and AIONOS, an AI-native enterprise technology company, today announced a strategic alliance to help enterprises accelerate AI transformation; from infrastructure build-out to measurable business outcomes.

The alliance combines Black Box’s expertise in digital infrastructure, including data centers, network connectivity, modern workplace solutions, and managed services, with AIONOS’s applied AI platforms and domain-led solutions, enabling organizations to build, deploy, and manage AI with security and resilience embedded at every layer.

CP Gurnani, Co-Founder & Vice Chairman, AIONOS said, “India is at an extraordinary inflection point. We are not just consuming AI, we are building it, exporting it, and setting the agenda for how the world deploys intelligent technology at scale. This alliance between AIONOS and Black Box is a direct expression of that belief. Black Box brings the digital infrastructure engine spanning data centers, enterprise networks, and IoT across 35+ countries, and together we cover the entire journey from the physical layer to the AI application layer.”

The two companies will jointly collaborate in developing industry-focused solutions and expanding go to-market opportunities across India, North America, EMEA, and APAC. In India, a key focus area will be the rapidly expanding Global Capability Centre (GCC) ecosystem, where the alliance is uniquely positioned to help GCCs build AI-ready infrastructure, deploy enterprise-grade AI solutions, and create intelligent, scalable operations that integrate seamlessly with their global parent organizations.

“AI transformation begins with a strong digital foundation, and Black Box enables that foundation through mission-critical infrastructure, connectivity, and managed services that power enterprise operations worldwide. Combined with AIONOS’s applied AI platforms and domain expertise, we can help organizations move from AI ambition to AI at scale, connecting infrastructure, operations, and intelligence to create measurable business value.” said, Sanjeev Verma, President & CEO, Black Box.

What Enterprises Gain Through This Alliance 

For enterprises, this alliance delivers a unified approach to AI adoption across the full technology stack, from digital infrastructure and OT/IoT connectivity to industry-specific AI solutions, with security, resilience, and governance built into every layer. Every engagement is anchored in measurable business outcomes, including productivity improvements, cost optimization, revenue growth, and competitive differentiation, delivered through a single, globally capable, end-to-end alliance.

“Enterprises do not need more AI ambition. They need a partner who can make AI real across their entire business. That is exactly what this alliance is built for. AIONOS brings the AI platform, data capabilities, and vertical intelligence. Black Box brings the global infrastructure and delivery scale. Together, we give enterprises a single, accountable partnership that owns the transformation journey, from infrastructure to intelligence, from strategy to outcomes.”, concluded, Simmi Dhamija, Chief Operating Officer, AIONOS.

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Under his leadership, NLC India has seen a massive transformation, including a fourfold increase in market capitalization and a significant shift toward renewable energy and digitalization. Upon receiving the award, Shri Motupalli dedicated the achievement to the entire NLC India workforce, emphasizing that their collective teamwork is what fuels the company’s success. He reaffirmed the organization’s commitment to sustainable growth and enhancing India’s energy security through green initiatives and operational excellence.

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Managing Director of Tatwa Technologies, Ayaskant Mohanty, said, “OmniAgent marks a major milestone in our innovation journey. The strong response from enterprises, MSMEs and government organisations has strengthened our confidence to take this AI solution to global markets. We aim to build a global technology company from Odisha.”

CEO and Co-founder Tapendra Senapati demonstrated OmniAgent during the event and said, “OmniAgent has been designed to create meaningful and human-like engagement. By combining advanced AI with emotional and contextual intelligence, the platform aims to enhance customer and citizen experience across industries.”

OmniAgent enables organisations to deploy autonomous AI agents that can communicate through voice, email, chat and messaging platforms in over 40 languages, including Odia and several Indian languages.

The celebration witnessed participation of over 4,000 employees and stakeholders through physical and virtual platforms. The event concluded with a cultural programme.

Tatwa Technologies, headquartered in Bhubaneswar, has been providing digital transformation, cloud, enterprise software and AI solutions for over two decades. The company has delivery centres across India and international presence in multiple countries.

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As Zappfresh continues to scale in India’s fast-growing fresh meat and seafood segment, the brand identified the need for a unified and robust technology foundation that could support high-frequency orders, operational complexity, and rapid expansion. Illustrake was brought in as a technology and product partner to build this ecosystem from the ground up.

The scope of the engagement included UI and UX design for Zappfresh’s consumer mobile application, website, internal CRM, and delivery partner app. Each interface was designed with role-specific clarity, ensuring ease of use for customers placing orders, operations teams managing workflows, and delivery partners executing last-mile fulfillment.

Alongside design, Illustrake handled the complete development of the mobile app, website, CRM, and delivery partner application. The platforms were custom built to support real-time inventory visibility, order management, delivery coordination, and centralized customer data across systems.

The CRM functions as a central intelligence layer, bringing together order processing, customer insights, and marketing automation into a single platform. The delivery partner app enables real-time task allocation, route visibility, and order status updates, reducing operational friction and improving fulfillment efficiency on the ground.

By integrating customer-facing platforms with backend and delivery systems, the ecosystem allows Zappfresh to operate with greater control, speed, and scalability while maintaining a consistent customer experience.

Commenting on the partnership, a Zappfresh Founder, Mr. Deepanshu Manchanda said, “Illustrake demonstrated strong execution and a clear understanding of what it takes to build technology for scale. Their work across our digital and delivery platforms has supported our growth journey, and we see this partnership as a strong foundation for continued expansion.”

Mihir Gadhvi Co Founder, of Illustrake Digital Marketing Services, stated, At Illustrake, we focus to create a technology infrastructure that could seamlessly link customer experience, operations, and last-mile delivery. As a company that operates in a very complex and high-frequency category, what we have here with Zappfresh is really a testament to Illustrake’s capability to create platforms that link different domains for speed, control, and long-term growth,”

The collaboration highlights a broader shift among D2C brands toward investing in custom-built, integrated technology platforms to support sustainable growth in competitive and operationally complex categories.

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During his address, Mr. Thakur emphasized the remarkable scale and evolution of India’s Digital Public Infrastructure (DPI), citing initiatives like Aadhaar, UPI, DigiLocker, BharatNet, Co-WIN, UMANG, MeghRaj Cloud, and GIS-based platforms of BISAG-N. He explained how these innovations have revolutionized governance, public service delivery, and citizen empowerment, aligning with Prime Minister Narendra Modi’s visionary Digital India movement. Thakur underscored that Digital India is more than a program; it is a transformational movement aimed at ensuring universal access to services, bridging urban-rural divides, and positioning India as a global digital leader. He also highlighted the importance of cybersecurity frameworks amid rising cyber threats, advocating for indigenous solutions and the adoption of post-quantum cryptography to safeguard the nation’s digital ecosystem.

The session saw active participation from faculty members and students, who engaged in a lively Q&A session exploring topics such as digital governance, data protection, cloud security, and emerging technological trends. The event concluded with a vote of thanks, acknowledging Mr. Thakur’s visionary insights and emphasizing the importance of such interactions in shaping the future leaders of India. The session served as a valuable platform for inspiring innovation and strengthening the understanding of digital transformation in the country.

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Focusing on enabling leaders with strategic, AI-integrated leadership expertise, ISB Online, the digital learning arm of the Indian School of Business (ISB), India’s top ranked B-School and amongst the top five in Asia (FT Global MBA Ranking 2025), has commenced its batch 20 of Leadership with AI programme, in collaboration with Emeritus. This 20-week online programme equips participants to embed AI into business strategy, drive innovation through AI adoption, and lead high-impact, AI-ready teams in a data-driven world.

Designed for professionals with a minimum of 10 years of experience, the programme is ideal for senior stakeholders, functional leaders, and business heads across technology, marketing, finance, operations, and consulting. It also benefits entrepreneurs and professionals preparing to lead AI-integrated teams or step into broader strategic roles. Whether working in sectors like BFSI, healthcare, retail, manufacturing, or IT services, this programme equips participants with the strategic frameworks and AI-driven leadership mindset to lead transformation in a dynamic, AI-enabled environment.

Speaking on the commencement of the programme, Avnish Singhal, Executive Vice President, Head India & APAC, Emeritus, said, “The future belongs to leaders who can harness the power of AI not just as a tool, but as a strategic enabler. Through Leadership with AI, we aim to shape leaders who can innovate, adapt, and inspire in a tech driven world. This programme is a timely response to the growing need for leaders who can seamlessly integrate AI into their strategies and drive organisational transformation.” 

Delivered through self-paced, pre-recorded videos by globally renowned ISB faculty, combined with live sessions by seasoned industry practitioners, the programme offers a flexible yet immersive learning experience. With integrated modules on AI and Generative AI, real-world case studies, assignments and group discussions, this programme prepares mid- to senior-level leaders to confidently steer their organisations through the complexities of an AI-powered business environment. It also offers live masterclasses on AI, Generative AI, and Agentic AI, a capstone project, and learning resources on Agentic AI. The modules of this programme include AI and ML technologies and its use cases, AI and managerial trade-offs, competing in the age of AI disruption, and working with Generative AI among others.

This programme will enable participants to:

·         Identify opportunities and outline a plan to use AI and ML methods for improved business performance

·         Apply data-driven business innovation best practices to enhance organisational performance

·         Create an executive summary of an AI implementation/improvement plan for your organisation

·         Strategically leverage Generative AI for informed leadership decisions and productivity

·         Change mindsets and culture to enable digital and AI-enabled revolution

·         Recognise the ethics, privacy, and regulations in AI and ML for safer implementation

·         Assess and evaluate the current leadership mindset to innovate and reinvent with AI

Programme Details:

·         Start Date: July 30, 2025

·         Duration: 20 weeks

·         Mode: Pre-recorded videos and live online sessions by globally renowned ISB faculty

·         Eligibility: Any graduate/diploma holder (10+2+3) in any discipline with minimum of 10 years of work experience.

·         Fee: INR 2,19,900 + GST

·         Certification: Upon successful completion of the programme, participants will receive a certificate of completion from ISB Online and an opportunity to gain the ISB Online Alumni Status.

Attracting cross-industry participation, the programme draws product and project heads, transformation leaders, HR and operations heads, and CXOs from sectors including tech, telecom, BFSI, pharma, consulting, energy, and government.

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Commenting at the launch, Dhiraj Relli, Managing Director and Chief Executive Officer of HDFC Securities, said, “Our unwavering focus on reliability, digital innovation, and the customer-centric approach has enabled us to serve a growing number of investors across geographies. We are thrilled to announce our expansion in Bengaluru, a city that has been a major catalyst for India’s economic and technological growth trajectory. I am confident that our technology centre will serve as a hub for innovation and bring together a team of experienced professionals from diverse disciplines, including software development, data analytics, and information technology.” 

Sandeep Bhardwaj, COO & CDO of HDFC Securities, added, “The Technology Centre is designed to offer high-performance computing clusters, state-of-the-art data analytics, and cutting-edge risk management systems empowering the organization to leverage the latest technologies, products, and design capabilities to stay ahead of the curve and accelerate growth. We are committed to investing in the latest advancements to maintain a competitive edge and deliver exceptional value to our customers, positioning ourselves at the forefront of industry advancements and shaping the future of our customers and business.” 

The Bengaluru expansion is expected to create new job opportunities in the fields of software development, data analytics, and business development. As part of this expansion, HDFC Securities plans to hire top talent from the city to join its growing team. To further drive growth, HDFC Securities had earlier appointed Mr. Surajit Deb as its Chief Technology Officer and Mr. Harish Balasubramanian as its Head of Engineering. Both individuals are highly experienced technology leaders with over 20 years of experience and will be responsible for building and driving information technology, engineering software products, and related operations.

HDFC Securities expansion in Bengaluru is a significant step towards its goal of becoming the preferred choice for investors from across the country. Focusing on elevated customer satisfaction, the company aims to provide a hassle-free and efficient investing journey.

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The age of Digital India has arrived and a revolution is already in the making for digital transformation, be it trade, commerce, service, governance or even education every where digital transformation is clearly visible. But what is not visible is the emphasis on Integrity, Compassion and Empathy that is Aatmiyata as the “Trinity of Divinity” for organizational effectiveness that govern human behaviour.

India for long was looking for effective interventions to impact people’s behaviour to build responsible citizenship and a community that lives up to its age old basics of human excellence based on Satyamev Jayate, Service above Self and to its deep rooted conviction in Oneness of Diversity and Diversity of Oneness so beautifully ordained in its Upnishadic thoughts. The time to integrate Integrity, Compassion and Aatmiyata into Digital Transformation is now and we must act fast in India says eminent academician Prof PB Sharma who is the Founder Vice Chancellor DTU and RGTU and currently the Vice Chancellor of Amity University Gurugram.

Importance of integrity and Aatmiyata is now better understood in e-commerce and e-business as customer satisfaction and the trust of stakeholders have emerged as  prime considerations for the business to grow and flourish world wide. In governance too the digital transformation should increasingly focus on taking people on board and on Governance with Aatmiyata should become the buzz of Good Governance.

Integration of Integrity and Aatmiyata as non negotiable in governance shall build islands of good governance that besides catering for governance efficacy shall build trust and pride in government in a democracy like ours whose constitution guarantees liberty,  equality and justice. We should make no mistake that the government in a democratic set up is the reflection of the mood and mindset of people at large and their behaviour largely impact both the formation and also the functioning of the government.

As such it is important that we pay a much greater attention to people’s behaviour and their attitude to assure good governance that ensures governmental efficacy and governance with Aatmiyata. This will help us succeed in solving very many pressing problems including long impending issues such as compliance to environmental laws, protection of environmental health, improving poor quality of civic services,  loss of trust in governance and above all increasing arrogance and apathy in the society.

In education sector too the digital transformation has arrived. Covid lockdown gave a great opportunity to educational institutions at all levels, from primary schools to universities and institutions of higher learning to make a rapid shift to digital learning and the interest with which the online classes, online workshops, online conferences, online panel discussions and  millions of webinars that have been conducted during the last 3 months give a clear signal of rapid change in educational space and the role digital learning shall play to improve the quality and relevance of education from here after.

But let this euphoria and love for digital connect and digital learning not disappear as we begin to open our campuses in July or soon thereafter depending upon our success to effectively concur Covid pandemic.

We need to increasingly echo and that too loudly the importance of Integrity, Compassion and Aatmiyata as the core human values to build an education system that effectively shall transform a man into a human with humanity, humility and personal and professional integrity at the core of human instinct.

The digital transformation in education should not let go this great opportunity of integrating integrity and Aatmiyata in digital learning. The time to act in this direction is now and we must act fast to grab this great opportunity that we all educators have with us today, says Prof Sharma who is also the past President of Association of Indian Universities, AIU.

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