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Civil Aviation Ministry Sets Up 24×7 Passenger Assistance Control Room

Newsmantra — Tue, 30 Dec 2025 08:49:10 +0000

NEW DELHI. The Ministry of Civil Aviation has established a 24×7 Passenger Assistance Control Room (PACR) to address passenger grievances and operational issues in real time. The control room brings together officials from the Ministry, the Directorate General of Civil Aviation (DGCA), airlines and the Airports Authority of India (AAI) to ensure coordinated and prompt responses. The PACR continuously monitors flight operations, handles passenger calls and facilitates immediate assistance during disruptions.

The facility became operational on December 10 following recent operational issues faced by IndiGo. It also aims to support passengers during flight delays and disruptions caused by fog and other adverse conditions. The initiative is expected to improve passenger experience and strengthen coordination among aviation stakeholders.

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DGCA Orders 10% Cut In IndiGo’s Winter Schedule Flight Operations

Newsmantra — Wed, 10 Dec 2025 07:21:01 +0000

The Directorate General of Civil Aviation, DGCA has directed IndiGo to reduce its Winter Schedule 2025 operations by 10 per cent across sectors, citing significant flight disruptions and the airline’s inability to efficiently operate the approved schedule.

The airline watchdog said in a notice that IndiGo was approved for 64 thousand 346 flights in November this year but it operated 59 thousand 438 flights and recorded 951 cancellations.

Despite being allowed a 6 percent schedule enhancement with 403 aircraft for the season, IndiGo deployed only 344 aircraft in November. The DGCA asked Indigo to submit a revised schedule by 5 PM today.

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DGCA Reviews IndiGo Reply on Flight Disruptions and Cancellations

Newsmantra — Tue, 09 Dec 2025 09:37:31 +0000

NEW DELHI – The Directorate General of Civil Aviation has received and is reviewing IndiGo’s response to the show-cause notice issued over recent large-scale flight disruptions and cancellations across its network. The airline expressed regret and apologised to passengers, attributing the disruption to an unfortunate and unforeseeable combination of multiple factors. DGCA said it is examining the reply and will take appropriate enforcement action in due course. Meanwhile, IndiGo stated that refunds amounting to over ?827 crore have been processed, with the balance under way for cancellations up to the 15th of the month, over 4,500 bags have been returned to customers, and more than 1,800 flights are being operated to restore network connectivity.

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DGCA Acts on 19 Airline Safety Violations in 2025: Government

Newsmantra — Tue, 09 Dec 2025 08:20:20 +0000

NEW DELHI. The Directorate General of Civil Aviation (DGCA), has taken action in 19 cases of safety-related violations by airlines so far in 2025, the government informed Parliament. In a written reply to the Rajya Sabha, Minister of State for Civil Aviation Murlidhar Mohol said enforcement against non-compliance by scheduled airlines has steadily increased in recent years, rising from two cases in 2021 to 22 cases in 2024, reflecting tighter regulatory oversight. The actions include financial penalties, suspension of approvals or authorisations, and issuance of warnings.

The violations covered a wide range of safety lapses, including breaches of breath analyser norms for crew, failures in flight data monitoring, unauthorised cockpit access, use of simulators without DGCA approval, deployment of inadequately trained crew, and violations of flight duty time limitations. Maintenance-related deficiencies, such as procedural lapses and operation of aircraft with expired emergency equipment, were also noted. The Minister said the government has allocated dedicated funds to strengthen DGCA’s safety oversight and shared details of staffing vacancies across key aviation bodies, including DGCA, AAI, BCAS and air traffic control services, to address regulatory and safety challenges.

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Centre Approves Appointment of 16 Officers as Joint Secretaries Across Ministries

Newsmantra — Mon, 03 Nov 2025 05:56:26 +0000

Two officers – Hema Jaiswal (ISS) and Lokesh Kumar Sharma (IOFS) – have been appointed as Executive Directors in FCI, reflecting renewed focus on food management and public distribution. The appointments include officers from the Indian Administrative Service (IAS) and other All India and Central Services such as IRS, IRPS, IRTS, IOFS, ISS, and IA&AS, among others. Out of the 16 appointees, six are IAS officers, while others belong to allied services, reflecting the government’s effort to ensure a balanced representation from multiple cadres.

Shri Sonal Bajaj, IRS (C&IT:1998) – Appointed as Director (Finance), Nuclear Power Corporation of India Ltd (NPCIL), under the Department of Atomic Energy, Mumbai, for a tenure of five years or until further orders.

Shri Jai Prakash Pandey, IRPS (2003) – Appointed as Joint Director General (JS level), Directorate General of Civil Aviation (DGCA), Ministry of Civil Aviation, for a combined tenure of seven years up to February 2027.

Shri Brij Mohan Mishra, IAS (UT:2008) – Appointed as Joint Secretary, Department of Commerce, for a tenure of five years up to November 2026.

Shri Neeraj Kharwal, IAS (UD:2007) – Appointed as Managing Director (JS level), India Trade Promotion Organisation (ITPO), Department of Commerce, for a tenure of five years.

Shri Sudeep Shrivastava, IRSSE (2001) – Appointed as Joint Secretary, Ministry of Electronics & Information Technology, for a tenure of five years.

Shri Siljo V.K., ISS (2004) – Appointed as Deputy Director General (DDG), Unique Identification Authority of India (UIDAI), under the Ministry of Electronics & IT, for a tenure of five years.

Shri Manish Tiwari, IRTS (1995) – Appointed as Joint Secretary, Warehousing Development and Regulatory Authority (WDRA), under the Department of Food & Public Distribution, till his superannuation in September 2029.

Shri Lokesh Kumar Sharma, IOFS (1998) – Appointed as Executive Director, Food Corporation of India (FCI), Department of Food & Public Distribution, for a tenure of five years.

Hema Jaiswal, ISS (2004) – Appointed as Executive Director, Food Corporation of India (FCI), for a tenure of five years.

Shri Harsh Mangla, IAS (JH:2008) – Appointed as Joint Secretary, Department of Health & Family Welfare, for a tenure of five years up to January 2027.

Shri Gaya Prasad, ISS (1996) – Appointed as Joint Secretary, Ministry of Home Affairs, till July 2028.

Shruti Singh, IAS (PB:2004) – Appointed as Joint Secretary, Ministry of Information & Broadcasting, for a tenure of five years.

Roli Shukla Malge, IA&AS (2002) – Appointed as Financial Advisor & Chief Accounts Officer (FA & CAO), Employees’ Provident Fund Organisation (EPFO), Ministry of Labour & Employment, for five years.

Shri Rajendra Kumar Agrawal, IRPS (2000) – Appointed as Additional Secretary (JS level), Union Public Service Commission (UPSC), under the Department of Personnel & Training, till his superannuation in September 2030.

Shri Jai Prakash Shivhare, IAS (GJ:2002) – Appointed as Joint Secretary, Department for Promotion of Industry & Internal Trade (DPIIT), Ministry of Commerce & Industry, for a tenure of five years.

Shri Vikas Gupta, IAS (HY:2001) – Appointed as Commissioner, Kendriya Vidyalaya Sangathan (KVS), under the Department of School Education & Literacy, Ministry of Education, for a tenure of five years.

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DGCA Reviews Airfares; Airlines to Deploy Additional Flights to Meet Festive Season Demand

Newsmantra — Mon, 06 Oct 2025 10:26:04 +0000

The Directorate General of Civil Aviation (DGCA), under the mandate of the Ministry of Civil Aviation (MoCA), has reviewed airfare trends in view of the upcoming festive season. The DGCA is tasked with monitoring airfares to ensure that passenger interests are protected, particularly during periods of high travel demand.

As part of this exercise, DGCA proactively engaged with domestic airlines to assess their preparedness and advised them to augment flight capacities by operating additional services to meet increased passenger demand.

In response, airlines have confirmed the following additional deployments:

IndiGo:Approximately 730 additional flights across 42 sectors
Air India & Air India Express:Approximately 486 additional flights across 20 sectors
SpiceJet: Approximately 546 additional flights across 38 sectors

DGCA will continue to maintain close oversight of airfare levels and flight capacities during the festive period to ensure availability of seats at reasonable prices and to facilitate convenient travel for passengers.

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India’s Civil Aviation Regulator Receives ICAO Council President Certificate

Newsmantra — Wed, 24 Sep 2025 09:02:35 +0000

NEW DELHI: India’s Directorate General of Civil Aviation (DGCA) has been awarded the ICAO Council President Certificate in recognition of its progress in establishing an effective safety oversight system and enhancing compliance with ICAO Standards and Recommended Practices (SARPs). The award was presented to DGCA Director General Faiz Ahmed Kidwai at the ICAO assembly in Montreal, which is ongoing until October 3.

The certificate supports ICAO’s No Country Left Behind initiative and is based on transparent, objective criteria derived from the ICAO Universal Safety Oversight Audit Programme (USOAP) Continuous Monitoring Approach (CMA) activities.

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DGCA-certified drone pilot training in Bengaluru

Newsmantra — Wed, 17 Sep 2025 13:27:45 +0000

BENGALURU. CMR University in Bengaluru announced the launch of DGCA-certified drone pilot training, expanding career avenues for engineering aspirants.

The announcement was made on September 15 during the inauguration of its new B.Tech and B.Arch programmes for 2025–26 at its Lakeside campus, Bagalur, to coincide with

Engineer’s Day celebrations. The event drew over 750 participants, including students and faculty.

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DGCA Grants Safety Clearance To Air India SATS, India’s First Ground Handling Operations Company

Newsmantra — Tue, 02 Sep 2025 10:21:02 +0000

NEW DELHI. The Directorate General of Civil Aviation (DGCA) has granted safety clearance to Air India SATS Airport Services Pvt Ltd (AISATS) for the first time. With this, India has become the second country after Malaysia in the Asia Pacific region to implement such a comprehensive framework in alignment with ICAO guidance. The DGCA has said, this move reinforces its commitment to strengthening safety management systems (SMS) and enhancing regulatory oversight in ground handling operations across India.

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Government Moves to Curb Misleading Drone Registrations; DGCA Initiates Action Against 8,700 Non-Compliant Drones

Newsmantra — Thu, 21 Aug 2025 08:14:18 +0000

New Delhi: In a decisive step to strengthen drone governance and ensure compliance with national security regulations, the Directorate General of Civil Aviation (DGCA) has initiated action against misleading drone registrations on its Digital Sky platform. Investigations have uncovered that over 8,700 Chinese drones were wrongly classified under the “Model RPAS” category, which is meant exclusively for research, testing, or recreation. Many of these drones entered India without mandatory import authorisation from the Directorate General of Foreign Trade (DGFT), in violation of the 2021 ban on drone imports. To address these irregularities, DGCA has begun proceedings to suspend or cancel the Unique Identification Numbers (UINs) of such drones.

Drone owners have been given one month from 12 August 2025 to provide written explanations supported by invoices, DGFT permits, images, and certifications. The DGCA has also cautioned that operating a drone with a suspended or cancelled UIN is strictly prohibited and may attract penal action under the Drone Rules, 2021 and the Aircraft Act, 1934. This initiative reflects the government’s strong resolve to eliminate misleading entries, safeguard Indian airspace, and ensure responsible use of drone technology.

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