Citizen First Governance - newsmantra.in l Latest news on Politics, World, Bollywood, Sports, Delhi, Jammu & Kashmir, Trending news | News Mantra https://newsmantra.in/tag/citizen-first-governance/ Latest news on Politics, World, Bollywood, Sports, Delhi, Jammu & Kashmir, Trending news | News Mantra Wed, 03 Jun 2026 13:27:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://newsmantra.in/wp-content/uploads/2019/05/cropped-newmantra-logo-32x32.png Citizen First Governance - newsmantra.in l Latest news on Politics, World, Bollywood, Sports, Delhi, Jammu & Kashmir, Trending news | News Mantra https://newsmantra.in/tag/citizen-first-governance/ 32 32 Jan Seva Expansion: Over 10 Lakh Beneficiaries Trained in Milestone Civil Service Reform https://newsmantra.in/jan-seva-programme-10-lakh-beneficiaries-trained-civil-service-reform/ Wed, 03 Jun 2026 13:27:52 +0000 https://newsmantra.in/?p=81184 NEW DELHI. Building on this massive foundation of over 10 lakh trained beneficiaries, the next phase of the Jan Seva programme focuses on embedding standard operating procedures for citizen-centric governance across diverse regional contexts. By leveraging the initial success within the Central Government, the Capacity Building Commission is establishing a...

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]]> NEW DELHI. Building on this massive foundation of over 10 lakh trained beneficiaries, the next phase of the Jan Seva programme focuses on embedding standard operating procedures for citizen-centric governance across diverse regional contexts. By leveraging the initial success within the Central Government, the Capacity Building Commission is establishing a robust ecosystem of digital learning and localized workshops. This strategy ensures that the core tenets of Mission Karmayogi—empathy, accountability, and efficiency—are not lost in translation as the initiative decentralizes. The rollout is meticulously designed to adapt to regional languages and specific administrative challenges, making the concept of *”seva bhaav”* practically applicable for a local revenue officer in a rural district just as it is for a high-ranking bureaucrat in a state capital.

To sustain this momentum across States, UTs, and PSUs, the CBC is introducing a data-driven monitoring framework to evaluate the long-term impact of these behavioral interventions. This involves continuous feedback loops from the public, peer-to-peer assessment modules, and regular refresher courses for the newly minted master trainers. By shifting the bureaucratic paradigm from a rule-bound mindset to a role-based, citizen-first approach, the expanded Jan Seva programme aims to create a highly responsive public delivery system. Ultimately, this nationwide scaling will transform the day-to-day interactions between the government and its citizens, turning the milestone of 10 lakh trained officials into a catalyst for a completely reimagined civil service culture.

#CapacityBuilding #MissionKarmayogi #SevaBhav #ViksitBharat#Radha Chauhan #Alka Mittal

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