During the interaction, Shri Kaushal emphasized the importance of digital transformation, innovation-led growth, and customer-centric strategies in shaping the future of HPCL’s retail network. Channel partners shared valuable on-ground experiences and suggestions, fostering a collaborative exchange of ideas. The CMD also highlighted the role of socially responsible practices in building future-ready retail operations, reaffirming HPCL’s commitment to excellence and inclusivity in service delivery.

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