Jan Seva Expansion: Over 10 Lakh Beneficiaries Trained in Milestone Civil Service Reform

Newsmantra — Wed, 03 Jun 2026 13:27:52 +0000

NEW DELHI. Building on this massive foundation of over 10 lakh trained beneficiaries, the next phase of the Jan Seva programme focuses on embedding standard operating procedures for citizen-centric governance across diverse regional contexts. By leveraging the initial success within the Central Government, the Capacity Building Commission is establishing a robust ecosystem of digital learning and localized workshops. This strategy ensures that the core tenets of Mission Karmayogi—empathy, accountability, and efficiency—are not lost in translation as the initiative decentralizes. The rollout is meticulously designed to adapt to regional languages and specific administrative challenges, making the concept of *”seva bhaav”* practically applicable for a local revenue officer in a rural district just as it is for a high-ranking bureaucrat in a state capital.

To sustain this momentum across States, UTs, and PSUs, the CBC is introducing a data-driven monitoring framework to evaluate the long-term impact of these behavioral interventions. This involves continuous feedback loops from the public, peer-to-peer assessment modules, and regular refresher courses for the newly minted master trainers. By shifting the bureaucratic paradigm from a rule-bound mindset to a role-based, citizen-first approach, the expanded Jan Seva programme aims to create a highly responsive public delivery system. Ultimately, this nationwide scaling will transform the day-to-day interactions between the government and its citizens, turning the milestone of 10 lakh trained officials into a catalyst for a completely reimagined civil service culture.

#CapacityBuilding #MissionKarmayogi #SevaBhav #ViksitBharat#Radha Chauhan #Alka Mittal

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Dr Alka Mittal Highlights Value-Driven Young Women Leadership at Vibrant Indian National Power Grid Conference

Newsmantra — Tue, 16 Dec 2025 10:45:07 +0000

NEW DELHI. Dr Alka Mittal, Member, Capacity Building Commission (CBC), addressed the National Conference on the Role of Young Generation and Women in a Strong and Vibrant Indian National Power Grid, held in New Delhi on Thursday. Emphasising value-driven leadership, she underscored the importance of integrity, empathy and fairness, and called for courage and accountability in decision-making. Highlighting a people-centric approach, Dr Mittal urged leaders to listen actively, broaden their perspective from operational to organisational thinking, and align personal vision with institutional goals. She also noted CBC’s collaboration with DPE, SCOPE and PSU leadership to develop a strategic HR ecosystem aligned with national development goals.

Advising emerging leaders, Dr Mittal stressed continuous learning, resilience, authentic communication and building a strong values-based leadership identity, stating that leadership is defined by influence and impact rather than titles. The conference also featured Ms Manju Gupta, Chair (WIE), CIGRE India, who outlined the WIE India Future Action Plan aimed at enhancing opportunities, visibility and leadership pathways for women in the energy sector. The conference was organised by CIGRE in association with the Central Electricity Authority, with Power Grid Corporation of India Limited as the gold sponsor and NTPC Limited, Grid Controller of India Limited and MahaGenco-MSPGCL as silver sponsors.

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Jan Seva Expansion: Over 10 Lakh Beneficiaries Trained in Milestone Civil Service Reform

Dr Alka Mittal Highlights Value-Driven Young Women Leadership at Vibrant Indian National Power Grid Conference