New Delhi, October 06, 2026: Sporting Club Delhi (SC Delhi) has announced BookMyShow as its Official Ticketing Partner for the 2026/27 season, strengthening the club’s focus on making its matchday experience more accessible to football fans across Delhi-NCR.

As part of the partnership, BookMyShow will serve as the official ticketing platform for SC Delhi’s home matches during the 2026/27 Indian Super League season, providing fans with a convenient way to access tickets and be part of the club’s matchday experience.

The association comes as SC Delhi prepares for its second season of competitive football, with the club looking to build a strong connection with supporters across the capital and create an engaging matchday environment around its home fixtures.

Dhruv Sood, CEO, Sporting Club Delhi, said, “Football is ultimately about the connection between the team and its fans, and we want to make that connection as strong as possible in Delhi. Having BookMyShow as our Official Ticketing Partner gives our supporters a trusted and familiar platform to access tickets and be part of our journey throughout the season. We are delighted to partner with BookMyShow and look forward to welcoming more fans to the stands as we begin the 2026/27 season.”

A spokesperson from BookMyShow, said, “We are delighted to partner with Sporting Club Delhi as the club’s Official Ticketing Partner for the 2026/27 season. Football has a passionate following in Delhi, and we look forward to playing our part in bringing fans closer to the action and helping create memorable matchday experiences. Through our association with SC Delhi, we aim to make it easier for supporters to experience the excitement of live football and be part of the club’s journey this season.”

The partnership with BookMyShow is another step in SC Delhi’s efforts to build a strong and accessible matchday experience for football fans in the capital as the club enters the 2026/27 Indian Super League season.

Uttarakhand’s cooperatives must move beyond production and compete on quality, brand and market access. That was the clear message from the Uttarakhand Cooperative Summit 2026, organised today by PHD Chamber of Commerce and Industry (PHDCCI) at the IRDT Auditorium, Dehradun. Held on the theme “Cooperatives for Rural Prosperity: Strengthening Uttarakhand’s Cooperative Economy through Value Chains, Quality and Markets”, the Summit brought together Government representatives, cooperative leaders, industry, technical experts, professional institutions and market players.

Uttarakhand’s opportunity is distinctive: organic and natural produce, Himalayan and traditional products, horticulture, herbs, dairy and allied activities. The Summit focused on turning this potential into better returns for farmers through aggregation, processing, food safety, packaging, branding and traceability, built on stronger primary cooperatives and PACS.

Opening the Summit, Shri Rupesh K. Pandey, Director, PHDCCI, set the context, calling for the State’s cooperative institutions to be firmly linked with value addition, quality, technology and markets.

Gracing the Inaugural Session as Chief Guest, Hon’ble Shri Ganesh Joshi, Minister for Agriculture and Farmers Welfare, and Soldier Welfare, Government of Uttarakhand, underlined the central role of cooperatives in rural prosperity and farmer welfare. The inaugural deliberations called for a decisive shift from production-led activity to aggregation, processing, branding, marketing and consumer access, backed by technology, scientific agriculture, quality systems and closer industry partnerships.

Dr. Devendra Bhasin, Vice Chairman, State Higher Education Upgradation Committee, Government of Uttarakhand, pointed to digitalisation, computerisation and emerging technologies, including AI, as levers for transparency, member services, market intelligence and operational efficiency. CMA Navneet Jain, Chairman, Cooperative & NPO Development Board, ICMAI, stressed professional management and stronger institutional linkages so that cooperatives can seize emerging market opportunities. Shri C. B. Singh, General Manager, APEDA, brought the export perspective, highlighting the scope to take Uttarakhand’s agricultural, horticultural and processed products to national and international markets.

Key Deliberations

• From production to markets: build aggregation, processing, packaging, branding and consumer access into the cooperative business model.
• Quality as the entry ticket: strengthen quality and food safety systems to make cooperatives ready for domestic and export buyers.
• Brands built on trust: use traceability, digital marketing and storytelling to create credible cooperative brands around Uttarakhand’s Himalayan products.
• Technology and professional management: digitalise PACS and cooperatives, use AI-enabled market intelligence, and professionalise management and financial planning.
• Partnerships for scale: deepen linkages between cooperatives, industry, export promotion bodies and professional institutions.

TECHNICAL SESSIONS

Session I – Market Requirements, Quality and Food Safety: Building Market-Ready Cooperatives. Moderated by Shri Rupesh K. Pandey, Director, PHDCCI, the session featured Shri Anand A.D. Shukla, Additional Registrar, Cooperative Societies & Managing Director, Uttarakhand Cooperative Resham Federation (UCRF); Ms. Priyanka Singh, Deputy Director, Department of Agriculture, Uttarakhand; Shri Sanjay Kumar Verma, Former Director, NCUI; and Shri Pradeep Chaudhary, Director, IFFCO and Chairman, Devbhoomi Multistate Cooperative Society. Speakers addressed grassroots cooperative strengthening, farmer–cooperative linkages, capacity building, scientific agriculture and digitalisation, alongside the quality and food safety systems needed to compete in wider markets.

Session II – Traceability, Value Addition, Packaging, Market Linkages and Export Promotion. Moderated by Qazi Mohd. Yunus, Chairman, Uttarakhand State Sheep Goat and Rabbit Farmers Cooperative, the session featured Shri Sunil Kumar Singh, Unati Multi-State Cooperative Society; Shri J.P. Singh, Head, Cooperative Services, BBSSL; and CMA Suresh R. Gunjalli, Central Council Member, ICMAI. The discussion centred on traceability, packaging and branding, the power of digital marketing and storytelling in building cooperative brands, and financial planning for sustainable cooperative enterprises.

The Summit was organised by PHDCCI, with Unati Multi-State Cooperative Society and APEDA as Associate Partners and ICMAI as Co-Partner. Shri Ritesh Kumar Singh, Regional Deputy Director, PHDCCI, delivered the Vote of Thanks at the Inaugural Session, and Shri Rupesh K. Pandey closed the Summit with thanks to the Chief Guest, speakers and participants.

The Summit concluded with a shared commitment to strengthen Uttarakhand’s cooperative ecosystem through quality, value addition, technology, branding, market linkages and industry partnerships, advancing the vision of Sahakar se Samriddhi.

Engineered with Wide WindFree Technology for gentle, draft-free and energy-efficient cooling

GURUGRAM, India – Oct. 05, 2026 – Samsung today announced the launch of its next-gen Infinite One-Way Cassette AC, designed for premium residential and commercial environments where comfort, aesthetics and intelligent cooling come together.

Designed for modern spaces, it features Ambient Edge Lighting with nine light modes, draft-free WindFreeTM Cooling through 17200 micro-holes, and an ultra slim profile with13.8 cm depth, made of long-lasting ASA (Acrylonitrile Styrene Acrylate) material. Comes equipped with SmartThings control, AI comfort Mode and an Intertek certified antibacterial copper filter, supporting consistent cooling performance and healthier air.

“As consumer expectations evolve, modern spaces are looking beyond conventional cooling. They expect climate solutions that combine thermal comfort, intelligent technology and design. The Infinite One-Way Cassette AC reflects this evolution, introducing an innovative indoor climate solution in the Indian market that transforms air conditioning into an integral part of consumer experience,” said Vipin Agrawal, Head of SAC Business, Samsung India.

Designed Around Modern Living

The Infinite One-Way Cassette AC has been engineered to address three key requirements in premium spaces — comfort, aesthetics and air quality.

Its standout innovation is Ambient Edge Lighting, which transforms the AC into a design element rather than simply a cooling appliance. The system offers nine lighting modes inspired by the human circadian rhythm – designed around the natural day-night cycle of the human body – enabling users to tailor the ambience to different moments of the day.

Warm, Natural and Cool lighting options are each available in High and Low intensity settings, creating environments suited for relaxation, productivity or entertaining.  A Smart Lighting Intensity mode automatically adjusts brightness to blend naturally with the surrounding space.

WindFree Cooling for Draft-Free Comfort

The Infinite One-Way Cassette AC features Samsung’s upgraded Wide WindFree Technology, combining a panel twice as wide as the previous generation with an enhanced wide outlet featuring 17,000 micro-holes. Air is dispersed gently and evenly to create a comfortable “still air” environment, eliminating uncomfortable cold drafts while reducing operating noise and improving energy efficiency.

Cleaner, Healthier Air

The Infinite One-Way Cassette AC incorporates a Copper Anti-Bacterial Filter that captures airborne particles while helping reduce certain harmful bacteria by up to  99%. The filter also helps keep the heat exchanger cleaner, supporting consistent cooling performance and healthier air.

Built with a premium ASA exterior, the AC offers superior UV resistance and long-term durability, helping preserve its premium finish over years of use.

SmartThings Control

Users can connect their Infinite One-Way Cassette AC effortlessly via built-in Wi-Fi with the Samsung SmartThings app, eliminating the need for additional modules. They can monitor, manage and personalise their cooling experience directly from their smartphone, whether at home, in the office or on the move. Key SmartThings features include Voice Control, Edge Lighting control, Welcome Cooling, Energy Monitoring, Usage Pattern, Personalised Cooling with AI Comfort Mode and Pet Care.

Price and Availability

The Infinite One-Way Cassette AC Series is available in both VRF and Commercial Split (CAC) configurations to meet diverse architectural and cooling requirements across India.

The VRF configuration is available in the market in 2.8 kW, 3.6 kW, 5.6 kW and 7.1 kW cooling capacities while the Commercial Split (CAC) configuration is available in 3.5 kW, 5.2 kW and 7.1 kW cooling capacities at a starting price of ₹1,60,000 (inclusive of GST) through commercial AC channel partners nationwide.

Blue Dart reviews its pricing annually to account for changes in operating costs and maintain the speed, reliability and service quality customers expect. The revision reflects changes in operating costs and supports continued investment in service quality and network capabilities. Customers who sign up between October 1 and December 31, 2026, will be exempt from the upcoming price increase.

Elaborating on the announcement, Balfour Manuel, Managing Director, Blue Dart, said, “As India’s economy grows and businesses expand into new markets, reliable logistics remains essential to their competitiveness. Meeting this demand requires sustained investment in infrastructure, technology and network capacity amid an evolving global trade environment. Our annual price revision supports these investments, strengthening our ability to connect businesses across India and deliver the service excellence customers expect from Blue Dart.” 

Dipanjan Banerjee, Chief Commercial Officer, Blue Dart, added, “Rising labour and utility costs, alongside inflationary pressures, continue to put pressure on operating expenses. We are mitigating these pressures through productivity improvements, network optimisation and greater automation, while enhancing the customer experience. This measured price revision will help us maintain delivery reliability, speed and service quality across our domestic portfolio.”

Blue Dart remains committed to supporting India’s economic growth through a reliable, secure and technology-enabled logistics network. The company will continue to strengthen its integrated air and ground capabilities, with a sustained focus on operational excellence, service quality and long-term value creation. 

Link to the media assets for your perusal – https://drive.google.com/drive/folders/138_j_hQPy6VlHsmQmYbaX_HjKyFX3hJY

Mumbai, 30 September 2026: This World Heart Day, Saffola Gold from Marico Limited, in association with Zee Entertainment Enterprises Ltd. (‘Z’), has launched “Dil Se Ladies First” (#DilSeLadiesFirst), a multi-platform movement that puts women’s heart health at the centre of the conversation. Conceptualized and planned by Omnicom Media’s PHD India, Saffola’s media agency on record, the initiative brings together Z’s television, digital and social ecosystem to take the conversation beyond conventional advertising and create meaningful consumer engagement around preventive heart care for women.

While women are often the primary caregivers within families, their own health frequently takes a back seat. Heart health has also traditionally been perceived as largely a men’s concern, often leaving women’s cardiovascular health under discussed and under prioritised. Research indicates that one in seven women in India faces heart related issues (Shannawaz M. et al., International Journal of Environmental Research and Public Health, 2025). The signs and symptoms of a heart attack in women can also differ from those commonly experienced by men, making awareness, knowledge and regular attention to heart health increasingly important.

The initiative builds on Saffola’s long-standing association with World Heart Day and its commitment to encouraging proactive heart care. Through, “Dil Se Ladies First”, the aim is to shift this narrative and encourage women to put their own health, and specifically their heart health, higher on the priority list. The campaign recognises the many roles women play in caring for their families and communities, while reinforcing a simple message: the women who put everyone else first also need to put themselves first.

Bringing this thought to life, PHD India and ‘Z’ have taken the campaign beyond a conventional brand integration to create a network-wide initiative across television, Zee 5, and social, effectively creating a high-impact innovative formats around World Heart Day. On television, the movement reaches its defining moment through a first-of-its-kind blackout on TV across 17 channels at the peak prime time featuring three prominent artists talking to the viewers through the 3^rd screen and spreading the awareness for the campaign, with each artist also extending the conversation through individual social content, allowing the message to travel organically across their respective communities. More than a media moment, it serves as a powerful cultural cue, encouraging audiences to reflect, recognise and support the women who so often place the needs of others before their own.

A key highlight of the initiative is first-of-its-kind specially curated experience on Zee 5 rooted in a powerful behavioural insight: while people spend hours immersed in content, they rarely pause to think about their own health, much like the countless women who consistently put the needs of others before their own. Reimagining the streaming journey as a vehicle for change, the initiative introduces deliberate moments of reflection across the platform. Executed through a platform takeover, designed to make Saffola Gold’s message visible to audiences across the platform throughout the day, ensuring that the “Dil Se Ladies First” message reaches audiences across multiple points of their Zee 5 journey.

Amplifying the movement, through high-impact integrations, a World Heart Day roadblock and innovative Connected TV experiences, Zee 5 transforms moments of attention into opportunities for awareness, reminding audiences that some pauses are worth taking, especially for the women who spend their lives caring for others.

The conversation is further extended across Z‘s digital ecosystem through talent-led storytelling, creator collaborations and audience engagement initiatives designed to carry the movement beyond the screen and into everyday life.

Importantly, “Dil Se Ladies First” is designed to move audiences from awareness to action. Saffola team has designed a special WhatsApp bot featuring information and resources around women’s heart health; for audiences to take the necessary pause and spend time taking care of the women in their life.  The bot provides audiences with a clear next step; the initiative aims to make the conversation more actionable and encourage women to become more informed and proactive about their heart health.

Commenting on the initiative, Vikram Karwal, Chief Marketing Officer, Marico Limited, said, “For years, Saffola has used World Heart Day to champion proactive heart care. This year, we wanted to address a clear blind spot: women’s heart health is still too often treated as secondary. With ‘Dil Se Ladies First’, we want to remind every woman that caring for her heart is a priority, not an afterthought. The women who look after everyone else deserve to put themselves first too.”

Saffola® encourages families to take care of their heart by using less oil. Saffola® strongly recommends regular exercise and a balanced diet.

Speaking about the partnership, Monaz Todywalla, CEO, PHD India, said, “Purpose-led communication becomes more powerful when the media ecosystem is designed around the idea, rather than the idea being adapted to individual media formats. With ‘Dil Se Ladies First’, we looked at how various mediums could work together as one connected experience, creating multiple, contextual moments for the message to land and move audiences from awareness towards action. The collaboration with ‘Z’ helped bring this integrated approach to life at scale, with the network’s ecosystem becoming an extension of the campaign idea. For us, it is a strong example of how thoughtful media orchestration can turn a brand message into a more immersive and actionable consumer experience.”

Prashant Shetty, Head – Advertisement Revenue, Broadcast and Digital, Zee Entertainment Enterprises Ltd., said, “We see our role as creating real value for our brand partners, beyond conventional deliverables. With ‘Dil Se Ladies First’, we have taken up the cause as a network, creating a high-impact roadblock on World Heart Day that reaches audiences across television, Zee 5, YouTube and social.

Television, with its unparalleled reach and ability to create shared moments at scale, plays a powerful role in taking conversations of national importance into millions of homes. The 17-channel television roadblock is designed to turn a familiar viewing moment into a collective pause, giving the message around women’s heart health the scale and salience it deserves.

The Zee 5 takeover takes this one step further by bringing the campaign into the platform experience itself, from the moment audiences enter the platform through to their content consumption journey. By bringing our ecosystem together around a purpose-led message, we can help brands create conversations that go beyond advertising and connect meaningfully with the audiences who engage with us every day.”

More than a World Heart Day initiative, “Dil Se Ladies First” is a nationwide movement bringing together the scale of ‘Z’, the purpose of Saffola Gold and the collective commitment of employees across ‘Z’ and Marico, all united in championing a future where women’s heart health becomes a shared responsibility and a national priority.

Bengaluru, India – September 30, 2026: Infosys (NSE, BSE, NYSE: INFY), a global leader in AI-first business consulting and technology services, and ABN AMRO Bank, one of the largest banks in the Netherlands, today announced the extension of their strategic collaboration to accelerate the bank’s AI-driven transformation. As part of this, Infosys will deliver application development, testing, and support services to simplify and modernize ABN Amro’s IT landscape, enhance operational efficiency and scalability, while enabling greater innovation.

By moving beyond isolated AI initiatives to enterprise‑wide adoption, the collaboration is focused on unlocking AI value at scale. Leveraging Infosys Topaz, an AI-first offerings using generative and agentic AI technologies, Infosys will help ABN AMRO embed AI more deeply across its technology estate, enabling the bank to translate data into insight‑driven innovations. By streamlining platforms, improving agility, and strengthening the delivery of digital services across the enterprise, Infosys will enable faster value realization. Drawing on its global engineering talent and alternative delivery models, Infosys will support sustained efficiency gains while building a scalable, secure, and future‑ready IT foundation that fosters continuous innovation.

Carsten Bittner, Chief Innovation and Technology Officer at ABN AMRO Bank, said, “The renewed collaboration with Infosys will help further to simplify and modernize our IT landscape, while accelerating the responsible adoption of AI across the company. This engagement will enhance operational efficiency, deliver greater customer value, and help reduce complexity and operating costs.”

Jay Nair, EVP, Industry Head, Financial Service and Public Sector, Infosys, Infosys, said, “This renewal marks an important milestone in our relationship with ABN AMRO and underscores the trust placed in Infosys. We are bringing together deep domain expertise, a resilient global delivery model, and the power of Infosys Topaz to help re-architect core systems, simplify complex IT landscapes, and operationalize AI in a purposeful way. Our focus is not just on transformation at scale, but on delivering it with precision, efficiency, and long-term sustainability for the bank.”

The programme witnessed enthusiastic participation from around 75 participants, including employers, representatives of state authorities, advocates and other stakeholders from the labour and employment ecosystem. The initiative provided an interactive platform for stakeholders to enhance their understanding of the Labour Codes and engage in meaningful discussions on their implementation and compliance.

The programme was structured into five informative sessions, covering the major provisions of the new Labour Codes, employer compliances, and key social security schemes of the Government of India.

The inaugural address was given by Ms. Mridula Ghai, ACC, EPFO and Ms. Aprajita Jaggi, ACC, EPFO. Mr. Ashish Wig, Chair HR and IR Committee, PHDCCI & Member, Central Board of Trustees delivered the industry perspective. 

Mr. Ashish Wig appreciated the initiative of the Ministry of Labour and Employment for undertaking such awareness and capacity-building programmes across districts. He emphasised that programmes of this nature are particularly important at this stage, as the 29 existing labour laws have been consolidated into four Labour Codes, representing a significant reform in India’s labour law framework.

The first technical session was conducted by Mr. Minhaz Ahmed, Director, Ministry of Labour and Employment. He provided an overview of the new Labour Codes, explaining their objectives and highlighting the major provisions and changes introduced under the new legislative framework. The session focused on providing participants with a broad understanding of the Labour Codes and their significance for employees and employers.

The second session was conducted by Mr. Hemant Tirkey, Labour Welfare Commissioner, who elaborated upon the major compliances to be undertaken by employers under the Labour Codes. The session provided practical insights into the responsibilities and statutory requirements applicable to employers and helped participants understand the compliance framework under the new Codes.

The third session focused on the Pradhan Mantri Shram Yogi Maandhan (PM-SYM) Scheme and was conducted by Mr. Sunil Gautam, Assistant Welfare Commissioner. The participants were apprised of the salient features of the scheme and its role in extending social security benefits to eligible unorganised workers.

The fourth session was dedicated to the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY) and was conducted by Mr. Pranit Joshi, Regional Provident Fund Commissioner-I. The session provided participants with an overview of the scheme, its objectives and the relevant provisions and benefits associated with it.

The programme concluded with an interactive Question and Answer session, wherein participants actively engaged with the speakers and raised queries relating to the implementation and compliance requirements under the new Labour Codes. The session provided an opportunity for participants to seek clarifications on various aspects of the Codes and related labour welfare schemes.

The programme served as an important platform for awareness generation and stakeholder engagement, facilitating a better understanding of the new Labour Codes, employer compliances and Government initiatives aimed at strengthening labour welfare and social security.

The vote of thanks were delivered by Mr. Jitender Rana, Joint Secretary, PHDCCI. He informed the participants about the forthcoming such events being organized by PHDCCI in Jaipur, Chandigarh and Dehradun.

Lucknow, India, September 29, 2026: Project GANGA, the state-wide digital transformation initiative of the Government of Uttar Pradesh being executed under the aegis of the State Transformation Commission (STC) in association with ONEOTT iNTERTAINMENT LIMITED (OIL), the broadband vertical of Hinduja Global Solutions, has seen significant traction since the launch by the Honorable Chief Minister, Shri. Yogi Adityanath ji, in June’26.

Over 3,000 applications have been received from aspiring Digital Service Providers (DSPs) and more than 600 shortlisted candidates have completed extensive training by OIL; with the first networks supported through the CM-YUVA scheme being rolled out. 

Services being offered to consumers are under the “GangaFiber” brand – with packages starting as low as ₹399 per month inclusive of taxes; for a 50 Mbps connection. Available plans go up to ₹1,179 per month for a 1 Gbps package; including access to over 100 TV channels and 13 popular OTT platforms.

Speaking on the occasion, Shri. Manoj Kumar Singh, CEO, State Transformation Commission, Government of Uttar Pradesh pointed out that “The Hon’ble Chief Minister’s vision is clear; like expressways, Uttar Pradesh should be the number one state in building digital highways. Digital is a necessity for every citizen, enabling services from education and healthcare to remote working opportunities. Project GANGA was conceived to turn that vision into action at the grassroots. The first networks going ‘live’ validates the model. Young people from our districts, especially women; supported through the CM-YUVA scheme, are now building businesses that bring high-speed connectivity to their neighbors and truly facilitating the digital inclusion mission.”

Vynsley Fernandes, Whole-Time Director, HGS and MD & CEO of OIL, said, “Our resolve for Project GANGA has always been simple reflecting the hon’ble Chief Ministers guidance – every village, every town, every home connected, and no citizen left behind. That resolve has moved from plan to reality with over 3,000 applications received and 600 potential DSPs having undergone extensive training in the business of broadband, technology, marketing & customer service. Each DSP we train becomes the digital backbone of their own community, and the response we have seen from across Uttar Pradesh shows how ready the state is for this change. We are grateful to the Government of Uttar Pradesh for its proactive approach and remain committed to building a digital ecosystem that creates opportunity, drives livelihoods and powers the state’s progress for years to come.”

The rollout of networks builds on the momentum of last month, when Project GANGA inaugurated its dedicated DSP Training Centre in Lucknow. The centre was inaugurated by Her Excellency Ms. Harisoa Lalatiana Accouche, High Commissioner of Seychelles to India, and Sh. Manoj Kumar Singh, in the presence of senior officials from the state administration and the Hinduja Group. Also launched last month, the Project GANGA Learning Hub, an online Learning Management System (LMS), is making DSP training accessible across every corner of the state. The on-line platform allows aspiring DSPs, including those in the most remote locations, to access structured training modules, build their technical and business skills, and prepare to become network-ready, without needing to travel to a training centre.

As the programme scales, Project GANGA will continue to expand its DSP network, widen training opportunities and bring high-speed broadband closer to millions of households and businesses across Uttar Pradesh.

As AI-powered and conversational platforms become an increasingly relevant part of how consumers search for information and explore products, the Bank is leveraging this emerging medium to engage with customers in a more contextual and intuitive environment.

The initiative aligns with IndusInd Bank’s broader digital-first strategy of leveraging innovation, technology, and data-driven platforms to create meaningful customer engagement opportunities. Through advertising in ChatGPT, the Bank aims to enhance the visibility of its products and services among audiences who are increasingly embracing AI-powered tools as part of their daily digital journeys.

The rapid adoption of conversational AI is transforming the way consumers interact with information, moving beyond traditional search-led experiences towards more contextual and interactive engagement. Recognising this shift, IndusInd Bank continues to explore emerging platforms and formats that can help deliver relevant financial solutions in line with evolving customer expectations and consumption habits.

The customer, who maintains an account with SVC Bank’s Mumbai branch, visited the Ahmedabad branch on Friday to make an urgent RTGS transfer. Sensing that he appeared frightened and distressed, the Assistant Branch Manager, Mr. Dipkumar A. Sagar, paused the transaction and spoke to him.

The conversation revealed that the customer had been under pressure from fraudsters for nearly a week. He had been instructed to liquidate his savings and remit the funds. The customer had already redeemed a substantial portion of his mutual fund investments and savings linked to his SVC Bank account. He had also been instructed to withdraw savings of around ₹4 lakh held in another account with a large public sector bank.

Ravinder Singh, Managing Director, SVC Co-operative Bank Ltd., said: “At SVC Bank, we believe in being there for our customers, especially when they need us most. In this instance, the alertness of our Ahmedabad branch team helped us recognise the signs of a digital arrest scam and intervene before a customer’s lifelong savings were lost. This is what being a trusted banking partner means to us.”

The branch team counselled the customer, stopped the transaction and is assisting him in filing a police and cybercrime complaint. The incident highlights the importance of alert banking staff in identifying signs of financial fraud, particularly when vulnerable customers are being pressured into making urgent transactions.

SVC Bank urges customers to remain alert to unsolicited calls or messages from individuals posing as police officers, government officials or other authorities, and to immediately report any suspicious communication to their bank and the cybercrime authorities.