The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) monthly report for January, 2023, which provides a detailed analysis of types and categories of public grievances and the nature of disposal. The report also contains technological enhancements undertaken by DARPG in collaboration with IIT Kanpur on A-l enabled PG Analysis and Management to further strengthen the Grievance Redressal Mechanism.
The progress for January, 2023 indicates 1,25.992 Grievances Redressed by Central Ministries/ Departments in January 2023, Average Disposal Time of 19 days/ grievance, Lowest ever Pendency level of 67283 cases in Central Secretariat. Department of Expenditure and UIDAI topped the Grievance Redressal Index of Central Ministries/ Departments for timely disposal of grievances and quality of disposal. 66 percent of Grievances received by Dept of Agriculture and Farmers Welfare filed through Common Service Centres.
Out of these, 30 projects aggregating to 13,387.5 MW are under active construction and likely to be commissioned by 2026-27 and nine projects aggregating to 1,236 MW are presently stalled as on December 31, 2022,” Singh said.
Out of 30 under-construction projects, only two, namely Phata Byung (76MW) and Tapovan Vishnugad (520 MW) located in Uttarakhand were impacted due to natural events such as floods/avalanche in the last 10 years, Singh stated.
